Staff Software Engineer (Full Stack)

ServiceNow•Santa Clara, CA

14h•Hybrid

About The Position

About the team: The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products. The Flow Designer team is made up of talented engineers across all levels. We foster a fun, respectful, and collaborative environment where everyone feels comfortable contributing. Team members are down-to-earth, approachable, and always ready to help each other tackle challenging problems. What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability. Contribute to the design and implementation of new products and features while enhancing existing product capabilities. Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery Work on flow designer, which lets you build low-code automation experiences that power workflows across the ServiceNow platform. 60% Front End (JavaScript, React and Angular) and 40% Back End Development (Java) Integrate automated testing into development workflows to ensure consistent quality across releases. Participate in design and code reviews ensuring best practices in performance, maintainability, and testability. Develop comprehensive test strategies covering functional, regression, integration and performance aspects Be a mentor for colleagues and help promote knowledge-sharing Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.

Requirements

Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Experience working with relational databases including development, troubleshooting and performance optimization.
Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service–oriented architecture
Passion for JavaScript and the Web as a platform, reusability, and componentization
Experience with any of the modern UI frameworks like React or Vue
Analytical and design skills
Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, AI productivity tools, profilers, system administration/Unix tools)
Ability to manage projects with material technical risk at a team level
Familiarity with GitHub branching and troubleshooting Jenkins builds
6+ years of experience with Java, JavaScript or a similar OO language
Experience with modern front-end frameworks such as Angular, React, or Vue.
Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
Understanding software quality principles including reliability, observability, and production readiness.
Ability to troubleshoot complex systems and optimize performance across the stack.
Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems

Nice To Haves

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
Experience In using AI Productivity tools such as Windsurf, Cursor, etc is a plus or nice to have.

Responsibilities

Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
Contribute to the design and implementation of new products and features while enhancing existing product capabilities.
Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
Work on flow designer, which lets you build low-code automation experiences that power workflows across the ServiceNow platform.
60% Front End (JavaScript, React and Angular) and 40% Back End Development (Java)
Integrate automated testing into development workflows to ensure consistent quality across releases.
Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.
Develop comprehensive test strategies covering functional, regression, integration and performance aspects
Be a mentor for colleagues and help promote knowledge-sharing
Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.