About the position
The Network Processing (NP) – Test Engineering (TE) team supports the VisaNet Integrated Payment (VIP) System by delivering quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of Visa that support the worldwide Business Releases, quarterly, monthly and weekly projects, maintenance work, as well as multiyear infrastructure projects that introduce new programming logic via IBM High Level Assembler (HLASM) and Object Oriented code (C++) onto an IBM mainframe application that runs on zTPF (Transaction Processing Facility) along with JSON, SOAP and XML based APIs and cryptography. We also support and work with other peer Test Engineering organizations to support integration, downstream and end-to-end testing to ensure no defects adversely affect the VIP production systems. The VIP Test Engineering team is committed to leveraging innovative technology solutions to enhance software quality and accelerate the time-to-market of different product platforms. We expect 99.99999% stability and availability of our authorization system that processes billions of transactions from across the world.
Responsibilities
- Design and develop test plans and functional test cases from business requirements and conceptual documents with a focus on coverage, performance and automation.
- Collaborate with the Development, Product and System Architecture teams to analyze, debug and resolve design and code issues.
- Work with a team of Engineers for the development and support of Network Processing VIP Applications.
- Provide 24X7 support to all NP VIP suite of applications in the production environment.
- Diagnose and resolve problems in production to meet all service level agreements (SLAs).
- Designing and implementing test automation frameworks and solutions.
- Design and build test data mining and data generation tools and applications.
- Enhance, maintain existing automation test tools based on Java, C++, .NET, Python as applicable.
- Investigate bugs using various available tools and logs.
- Support production deployment activities and global business enhancement releases.
- Establish and maintain structured testing methodology, especially around automation.
- Champion security – work with cybersecurity to ensure all security vulnerabilities are remediated within Required Resolution Date.
- Respond to inquiries from users and technical support regarding functions and operations of software programs.
- Identify process improvements, error trends and/or the root causes and make recommendations for remedies to colleagues and management.
- Support cross-functional teams in integrated test efforts.
- Support emergency test activities for code patch addressing production issues.
- Report project status and issues to Project Managers and Management.
- Implement standard processes, tools, and metrics to deliver large-scale projects from inception to conclusion that meet quantifiable business objectives.
- Estimate, prioritize, plan, and coordinate testing activities.
- Participate in defining and communicating best practices.
Requirements
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
- Experience in developing, testing and supporting mission critical applications.
- Well versed with all stages of software development lifecycle phases.
- Experience in design and implementation using TPF, Java or C++ programming language.
- Experience in scripting languages including Unix Shell Scripting.
- Experience with build, regression and defect tracking tools e.g. Git, Maven, JIRA, and Jenkins.
- Excellent verbal and written communication and attention to detail skills.
- Strong programming and SW design skills in C#, Python.
- Experienced in industry best practices in SW development processes: Unit testing, OO design, code reviews etc.
- Good understanding of Quality Assurance processes and methodologies.
- Experience in writing clear, concise and comprehensive test plans and test cases.
- Proven understanding of white box and black box testing techniques.
- Strong experience in designing and developing Automation framework for Functional, Load, Regression and Performance Testing.
- Excellent problem solving, analytical and technical troubleshooting skills.
- Strong ability in root cause analysis of issues, resolving testing issues, and driving issues to closure.
- Demonstrated ability to work well with a globally distributed team in a high performance organization.
- Ability to multi-task in a fast-paced environment.
- Ability to prioritize work and maintain focus.
Nice-to-haves
- Experience with MQ, Kafka, NoSQL and in-memory caching technologies.
- Knowledge of ISO 8583 and JSON, SOAP, XML messaging.
- Knowledge of web technologies such as JSON, SOAP, XML, HTML, and CSS.
- Knowledge of SOAP/UI and Groovy scripting.
- Experience in Ruby, Cucumber.
- Implementing solutions using Jenkins or other CI tool.
Benefits
- Medical
- Dental
- Vision
- 401 (k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
