Staffing Manager, Workforce Staffing

Amazon • New Castle, DE

2d • Onsite

About The Position

Our mission is to be Earth's most customer-centric company. This is what unites
Amazonians across teams and geographies as we are all striving to delight our
customers and make their lives easier, one innovative product, service, and idea
at a time.

The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business
partner hiring across multiple locations for entry-level warehouse and
fulfillment associate roles. We are looking for exceptionally talented, bright
and driven people to help build the future Amazon talent pipeline.

The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic
leader that can inspire others to reach the highest level of service in every
candidate interaction. As a leader, the Staffing Manager owns candidate
generation, candidate experience and operational excellence for a defined
geography (node). The Staffing Manager ensures delivery of business goals by
creating a collaborative team environment with a strong candidate-oriented
culture.

Staffing Managers direct a high-performing team of Staffing Coordinators,
Administrators, and seasonal/flexible Associates who thrive in an innovative,
fast-paced environment. These teams work onsite with varying schedules and
require travel to multiple sites according to business needs. At Amazon, our
teams roll up our sleeves, work hard, have fun and make history!

Requirements

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• 2+ years of HR transactional processes experience
• 2+ years of team management experience
• Experience with Microsoft Office products and applications

Nice To Haves

• Experience developing and implementing of standards, policies and programs or equivalent
• Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management

Responsibilities

• Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals
• Leads and develops a team of associates, including regular performance evaluations and coaching for performance improvement
• Assists with interviewing and onboarding new associates
• Coordinates team schedule and assigns duties based on business needs
• Understands new hire workflow and technical systems and makes recommendations to drive improvement
• Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships
• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions
• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager