Staffing Manager

Adara Home Health, Inc.•Buffalo, MN

5d•$44,000 - $52,000•Onsite

About The Position

The Staffing Manager is responsible for all scheduling and coordinating care for a specific group of clients. The Staffing Manager is responsible for assuring that training, competencies and coordination of assigned employees have been done prior to providing client cares. The position reports to the Business Manager.

Requirements

One year post-secondary education and two years experience working with people. Three years experience working in a related field (i.e. health care, business administration, education) or minimum of two years scheduling or supervisory experience.
Good organizational skills and the ability to work independently.
Good written and oral communication skills.
Excellent computer skills. Willing to learn new software.
Ability to manage a variety of assignments while establishing priorities and assuring that necessary duties are completed.
Demonstrates dependability, maturity, tact and ability to follow instructions.
Pass initial and ongoing background studies and screenings including but not limited to those of the Minnesota Department of Health and the Federal Office of the Inspector General’s List of Excluded Individuals/Entities.

Nice To Haves

Knowledge of medical terminology and/or medical background desirable.

Responsibilities

Responsible for scheduling and maintaining continuity of client care for a specific group of clients.
Responsible for master schedule and daily updating of client and employee changes.
At a minimum, ensures that all clients are staffed with qualified employees prior to the end of the day for the next day. Notifies client and supervisor of any problems.
Provides input into the performance review of direct care staff.
Assures cares scheduled to be provided are appropriate and have been authorized by payer source(s).
Reports and documents pertinent information regarding:
Change in scheduled hours
Client and/or staff cancellations
Sick calls
Authorization for change in hourly rate, overtime and/or mileage
Client complaints/concerns
Maintains positive and effective communication with all staff and others. Understands and participates in team concept.
Maintains confidentiality of all information pertaining to clients, families, and employees.
Answers phones and directs calls to appropriate person.
Promotes a positive customer/employee service image.
Attends and participates in weekly client care meetings.
Assists in review of billing, payroll reports for accuracy and completeness in a timely manner.
Works with billing department to ensure accurate and timely information for reimbursement.
Performs general clerical/office duties such as mail, filing, word processing and clinical record opening and closing.
Assures schedule of client care is implemented and adhered to.
Monitors client usage of hours and checks for over usage in the electronic medical record system.
Assures that all client's authorization for services are current and quantity/type of service provided meet payer requirements.
Sends informational correspondence to clients and physicians as needed and as directed.
Participates in the after-hours on-call process to assure staffing issues are resolved.
Participates in the recruitment process including interviews, checking of references, writing conditional offer of employment and orientation of employees.