Staffing Manager - University of Michigan

Compass Group•Ann Arbor, MI

21d

About The Position

Lead the team that brings unforgettable events to life. As a Staffing Manager, you will oversee the recruitment, scheduling, and coordination of hourly team members to ensure every event is staffed with the right people at the right time. You will support operational leaders by building strong staffing pipelines, coordinating training and onboarding, and ensuring team members are prepared to deliver exceptional guest experiences. This role will partner closely with venue leadership to anticipate staffing needs and maintain a high-performing workforce.

Requirements

Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field (or equivalent experience)
Minimum 2–3 years of experience in staffing, recruiting, HR coordination, or workforce management
Experience using applicant tracking systems (ATS) or workforce scheduling software
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Knowledge of employment and hiring compliance practices

Nice To Haves

Experience coordinating large hourly workforces in hospitality, sports, or entertainment environments preferred

Responsibilities

Manage recruitment initiatives to source hourly event staff across departments
Coordinate interviews, hiring events, and onboarding processes for new team members
Maintain staffing schedules and collaborate with operational leaders to forecast labor needs
Track staffing levels and identify gaps to ensure proper event coverage
Maintain accurate employee records and onboarding documentation
Partner with HR and operations leadership to support training and workforce readiness
Monitor staffing metrics and report hiring progress and workforce trends
Ensure compliance with company hiring policies and applicable labor regulations