Sterile Processing & OR Installations Program Manager

STERIS•Roanoke, VA

7d•$90,738 - $117,425

About The Position

Lead complex healthcare equipment installations that keep patients safe As the Installations Program Manager, you’ll own end-to-end delivery of capital equipment deployments for STERIS across Sterile Processing Departments and Surgical/Procedural environments within an assigned territory. You’ll guide a tight-knit team (typically 3–4 installers, with 2–5 total direct reports) and subcontractors, steering schedules, budgets, training, and quality while representing STERIS in day-to-day site decisions. A day in the life Morning: Walk the job site, align with general contractors and trade partners, and lead progress/coordination meetings. Verify scope, safety, sequencing, and code requirements. Midday: Brief installers and subcontractors with clear work instructions; ensure product training and readiness. Anticipate risks and act early to keep work flowing. Afternoon: Validate customer expectations are being met. Review out-of-scope items and negotiate value-added change orders that improve outcomes. Late day: Update cost allocations and project status in financial reporting systems. Communicate physical and financial progress to management. What you'll lead Plan, organize, direct, and control installation and subcontracting costs to deliver projects on time and on budget. Provide detailed scopes of work, confirm understanding of expectations, and ensure product training is available and completed. Proactively identify and resolve issues to protect schedule, quality, and safety. Coordinate equipment start-up with the Field Service Representative and District Service Manager; notify the Sales Representative when equipment is ready for customer in-service training. Complete job closeout documentation and ensure a smooth transition to service. Build strong relationships with customers, consultants, prime contractors, subcontractors, and trade personnel. Develop working relationships with federal, state, and local code officials to clarify installation requirements; hold licenses as needed.

Requirements

Associate’s degree in Engineering, Construction Management, or related field and 4+ years of related project management experience; or 8+ years of relevant project management experience in lieu of a degree.
Experience managing direct reports in both corporate and remote/job-site settings.
Outstanding problem-solving and analytical abilities; convert data into decisions and recommendations.
Proven project delivery discipline with on-time results.
Exceptional interpersonal communication, stakeholder management, negotiation, and influence—up to executive hospital leadership.
Financial acumen to develop, analyze, and explain project financials.
Comfort operating in fast-moving, fluid conditions; collaborative, creative, and strategic mindset.
Proficiency with Microsoft applications, project management tools, internet/intranet, and business reporting platforms.
Ability to meet hospital/customer credentialing requirements.

Nice To Haves

STERIS field experience.
Background in construction environments and/or healthcare protocols.
Familiarity with Sterile Processing Departments (SPDs) or Medical/Audio Visual (AV) capital equipment.
Experience with STERIS tools (e.g., Siebel, Sales Connection).
Process improvement exposure (Lean or Six Sigma).

Responsibilities

Plan, organize, direct, and control installation and subcontracting costs to deliver projects on time and on budget.
Provide detailed scopes of work, confirm understanding of expectations, and ensure product training is available and completed.
Proactively identify and resolve issues to protect schedule, quality, and safety.
Coordinate equipment start-up with the Field Service Representative and District Service Manager; notify the Sales Representative when equipment is ready for customer in-service training.
Complete job closeout documentation and ensure a smooth transition to service.
Build strong relationships with customers, consultants, prime contractors, subcontractors, and trade personnel.
Develop working relationships with federal, state, and local code officials to clarify installation requirements; hold licenses as needed.