Stewarding Supervisor

Loews HotelsOrlando, FL
1d

About The Position

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Requirements

  • Previous stewarding experience within a large volume hotel highly preferred.
  • Proven experience working in high-volume Food and Beverage operations preferred.
  • Strong organizational skills.
  • Excellent guest service skills.
  • Ability to regularly push, pull, lift up to 50 lbs
  • Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
  • Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities

  • To cooperate with, and support others in an effort to provide the up most safety in the kitchen areas as well as throughout all other areas of responsibilities as well as throughout the hotel.
  • Prioritize and delegate work assignments to all staff
  • Monitor completion of daily work assignments
  • Interact with the culinary, banquet and other outlet manager for their needs
  • Assist in the maintenance of all equipment by notifying engineering of any needed repairs
  • Assist in the proper use of equipment and cleaning supplies
  • Maintain organization of all food and beverage equipment and supplies in all areas of responsibility (i.e. main kitchen, Preston’s and all banquet areas.
  • Assume the responsibility of training the staff assigned to his shift and periodically appraise their abilities through practical exercises to include daily pre-shifts.
  • Assure that all banquet functions are properly set with sufficient equipment and all stewarding responsibilities for those functions are met and always on time.
  • Responsible in maintaining the stewarding areas in compliance with all Local health departments, Steritech and safety code regulations.
  • Assist in maintaining effective awareness programs for the department in regards to safety and breakage
  • Assist in the completion of Quarterly inventories
  • Constant monitoring of daily activities such as dish machine monitoring, perpetual inventories and chemical counts.
  • Ability to carry on the day to day floor operation in the absence of a Executive Steward and/or Assistant Executive Steward
  • Attend daily BEO meetings when necessary and prepare BEO set ups sheets a day in advance
  • Assist in the receiving’s of all Stewarding purchases
  • Execute emergency procedures in accordance with hotel standards
  • Assure that all areas pertaining to breakdown are clear of all equipment and food items
  • Other duties as assigned
  • Reports to work as scheduled in proper uniform and in accordance with the company’s personal appearance standards
  • Notifies appropriate individuals fully and completely of all problems and unusual matters of significance
  • Is polite, friendly, and helpful to guests, management, employees
  • Attends appropriate hotel meetings and training sessions
  • Promotes and applies teamwork skills at all times
  • Executes emergency standards in accordance with hotel standards
  • Complies with safety regulations policies and procedures
  • Complies with hotel department standards, policies and rules
  • Remains current with hotel information and changes
  • Maintains cleanliness and excellent condition of equipment and work area

Benefits

  • paid parental leave
  • 401K matching
  • travel benefits
  • opportunities for ongoing learning and development
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