Stewardship and Recognition Director

Mayo ClinicJacksonville, FL
5dOnsite

About The Position

The Stewardship and Recognition Director provides strategic leadership for benefactor relations strategies to advance Mayo Clinic’s fundraising priorities, administer complex gifts and deepen key relationships. This role leads and oversees the stewardship and recognition lifecycle for large and transformational gifts within their portfolios, ensuring an exceptional, innovative, high-touch customized benefactor experience while honoring benefactor intent and advancing institutional priorities. Ensures all stewardship and recognition strategies are grounded in a cultivation mindset, intentionally designed to strengthen relationships, deepen engagement, and support long-term philanthropic partnerships. This may include developing benefactor-specific pre-gift and post-gift stewardship and recognition strategies; operationalizing new large and/or complex gifts in partnership with funding area stakeholders; and ensuring accountability, allocation oversight and timely impact reporting in alignment with benefactor intent. Partners closely with Development staff, including gift officers, to proactively plan and manage benefactor relationships, , align expectations, and support solicitation and stewardship strategies throughout the gift lifecycle. Acquires and maintains knowledge and fluency of Mayo Clinic’s business strategy, fundraising strategy and top fundraising priorities, and translates this knowledge into informed stewardship and recognition recommendations for department and executive leadership. Contributes to solicitation strategies for complex gifts and reviews gift agreements. Leads through influence and convenes interdisciplinary teams, including campaign administration, events, communications, creative, digital, data and technology services, finance and facilities to implement creative and innovative ideas that advance excellence, improve operational practices, and enhance the benefactor experience. Leads problem solving and decision-making activities; develops documentation for stewardship and recognition best practices, processes and procedures; and delivers training to colleagues. Maintains and promotes an enterprise perspective in all activities.   This specific role will work primarily within the Recognition vertical. Key responsibilities include facilitating the identification and creation of naming opportunities (particularly related to full-scale building projects), creating recognition displays and initiating recognition plans for large gifts, collaborating to deliver benefactor proposals, representing recognition vertical in transformational gift planning, creating  custom gift items and coordinating distribution of ready-made gift items, and presentation of strategies to leadership for discussion and approvals. Regular on-campus meeting and duties will be required.

Responsibilities

  • providing strategic leadership for benefactor relations strategies to advance Mayo Clinic’s fundraising priorities
  • administering complex gifts and deepen key relationships
  • leading and overseeing the stewardship and recognition lifecycle for large and transformational gifts within their portfolios
  • ensuring an exceptional, innovative, high-touch customized benefactor experience while honoring benefactor intent and advancing institutional priorities
  • developing benefactor-specific pre-gift and post-gift stewardship and recognition strategies
  • operationalizing new large and/or complex gifts in partnership with funding area stakeholders
  • ensuring accountability, allocation oversight and timely impact reporting in alignment with benefactor intent
  • partnering closely with Development staff, including gift officers, to proactively plan and manage benefactor relationships, , align expectations, and support solicitation and stewardship strategies throughout the gift lifecycle
  • acquiring and maintaining knowledge and fluency of Mayo Clinic’s business strategy, fundraising strategy and top fundraising priorities, and translates this knowledge into informed stewardship and recognition recommendations for department and executive leadership
  • contributing to solicitation strategies for complex gifts and reviews gift agreements
  • leading through influence and convenes interdisciplinary teams, including campaign administration, events, communications, creative, digital, data and technology services, finance and facilities to implement creative and innovative ideas that advance excellence, improve operational practices, and enhance the benefactor experience
  • leading problem solving and decision-making activities
  • developing documentation for stewardship and recognition best practices, processes and procedures
  • delivering training to colleagues
  • maintaining and promoting an enterprise perspective in all activities
  • facilitating the identification and creation of naming opportunities (particularly related to full-scale building projects)
  • creating recognition displays and initiating recognition plans for large gifts
  • collaborating to deliver benefactor proposals
  • representing recognition vertical in transformational gift planning
  • creating custom gift items and coordinating distribution of ready-made gift items
  • presentation of strategies to leadership for discussion and approvals

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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