STORE LEAD- Boston/Cape Cod KOA Holiday 2026

KOA•Middleborough, MA

12h

About The Position

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative. The Store Lead (SL) is responsible for the overall store inventory management. They will be able to enhance the store appearance and customer satisfaction while meeting sales and profitability goals and manage staff effectively. The SL should have a strong background in retail management, understand inventory processes and be comfortable building relationships with vendors and knowing what products and prices are best suited for the campground.

Requirements

High School diploma or equivalent
Experience in retail or related field
Conversant in English language
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Ability to motivate, lead and develop a diverse team
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Ability to read and maintain a budget
Motivated, goal oriented and results driven
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
Valid Driver’s license
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Able to travel by airplane and automobile.

Responsibilities

Design creative displays and adjust according to sales, season and product.
Formulate pricing policies by reviewing merchandising reports, determining additional needed sales promotions, authorizing clearance sales and studying trends.
Assess and maintain proper inventory levels and turnover rate through an inventory control system.
Prepare reports as required, relating to procedures, efficiency, sales, etc.
Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
Attend industry shows and purchase product under the direction of management.
Perform inventory audits according to expected property timelines.
Build relationships with vendors, report on any buying trends and understand customer demands.
Coordinate building of displays and inventory control with guest services team.
Provide training to guest services team as needed.
Fully comprehend and utilize functions of the front desk computer inventory system.
Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Directed by GM/AGM, monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.