Store Operations Assistant Manager - AVAILABILITY REQUIRED (4AM-12AM)

Good Food Holdings Companies • Vancouver, WA

1d • Onsite

About The Position

Partners with Store Operations Manager to execute store operations programs, including financial stewardship, customer service, store conditions, merchandising, food safety, work safety, communication, and delegation of tasks. Provides exceptional customer service and contributes to a positive and collaborative work environment.

Requirements

• As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety trainings/certifications.
• Previous customer service, food service, retail or grocery experience required.
• Knowledge of retail Operations programs and experience required.
• Entry level to high level proficiency with MS Office. Working knowledge with POS, inventory or other retail specific software required.

Nice To Haves

• Previous supervisory or management experience preferred.
• Financial acumen regarding sales and margin preferred.

Responsibilities

• Assists department manager in executing overall store operations programs. Prioritizes and delegates tasks. Prepares store for opening and closing.
• Assists in guiding the work of Store Floaters, Security Leads, Customer Service Clerks, and Housekeeping staff,
• Partners with department manager on assigning Store Floaters according to management requests and business needs to ensure adequate staffing in all departments.
• Ensures consistency of store conditions. Partners with management to ensure all areas of store are stocked, rotated, faced and adhere to merchandising standards and category schematics.
• Conducts regular store walks to ensure consistent store conditions, including appearance, cleanliness, product availability, and service levels.
• Monitors, identifies and acts on facility maintenance issues throughout the interior and exterior of the store. Works in partnership department manager and Store Support Facilities team.
• Handles safety and security issues as they occur in the store, utilizing company guidelines. Partners with functional area leader from Store Support to ensure adherence to current local, state, federal laws and company policies.
• Responds to staff and customer injuries, accidents and emergencies per company policy.
• Assists in training of Store Operations staff on emergency procedures and preparedness.
• Addresses customer incidents relating to food safety and product quality, per company policy. May assist with product recall process as needed.
• Assists in receiving of product to store. Receives and unloads merchandise; checks quality, count and condition. Maintains professional vendor relationships.
• Implements plans for weekly ads, events and holidays.
• Maintains the organization, rotation and cleanliness of store front and back stock areas. Stocks and rotates products with attention to product quality and expiration dates.
• Supports effective communication systems within the department and store.
• Performs other tasks and duties as assigned.

Benefits

• All staff have access to our Employee Assistance Program (EAP) and our 30% staff shopping discount.
• Full-time, regular-status staff that regularly work 24 hours or more per week and have worked for 60 days are eligible for medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits.
• Full-time, part-time, and temporary staff who have worked for 60 days and are at least 21 years of age may participate in the 401(k) program.
• Employees begin accruing PTO on their first day of employment; the amount they accrue depends on hours worked and tenure.
• Staff may be eligible for paid holidays, depending on schedule and tenure.
• Additional benefits include supplemental leave pay (such as parental or bereavement), a store incentive program based on financial & operational goals, paid time for volunteering at a 501(c)3 non-profit, discounts on some forms of public transportation, adoption assistance, and up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed