Straight Truck Driver Customer Services Rep-SF Norton

Goodwill of the Great Plains•Sioux Falls, SD

5d•$21

About The Position

Goodwill of the Great Plains is looking for a Straight Truck Driver Customer Services Rep to help move materials from or near trucks, dock and/or staging areas to specific locations within the warehouse or other destinations. This position will also include driving a straight truck to various locations for pick up or delivery. Due to having to operate a straight truck with air brakes, a medical card is required. In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual’s level of responsibility. Job Summary: Performs routine deliveries and pickups of containers with documents/electronics from customers using company trucks, always adhering to security procedures. Follows top security measures during routine duties related to document/electronic destruction requested for Government/Commercial customers. Ensures security measures are followed during retrieving, transporting, and destroying sensitive material.

Requirements

High School Diploma or G.E.D required.
Minimum one (1) year experience in shipping and receiving operations.
Forklift experience and certification required.
Minimum one (1) year experience driving, 21 years of age.
Ability to operate a 26’ single axle truck with a maximum 26,000 GVWR to pick up and deliver materials.
PC experience using Word and Excel, and other software preferred.
Able to lift 50 pounds.
Effective communications and interpersonal skills to work with internal staff as well as customers.
Valid South Dakota Driver’s license and a DMV record that is acceptable to Goodwill.
Maintain a DOT Medical Certificate for a minimum of one year.

Nice To Haves

PC experience using Word and Excel, and other software preferred.

Responsibilities

Adheres to the highest possible security standards as required within NAID/iSigma Certification. Immediately report any incidents of unauthorized access of sensitive material to Assistant Manager/Manager/Director of Operations.
Prepare bins for shipping to customers. Verifies number of empty bins meet the required amount on Service Ticket. Ensures bins are clean and presentable for the work setting.
Places locked containers on truck and secures them to ensure safe transit. Loads, secures, and unloads cargo in a safe and efficient manner. Verifies quantity of loaded empty containers match the quantities required on the Work Order.
Checks truck, it’s equipment, and supplies to ensure roadworthiness.
Transports cargo and bins to and from specified destinations using company vehicles, and in accordance with designated schedules.
Receives incoming materials, records tracking data, and processes them according to established practices, procedures, and record keeping requirements
Follows service requirements related to security standards for destruction of documents/electronics and pickups of sensitive material.
Ensures documents are stored and shredded in a timely manner to meet the NAID/iSigma Certification specifications.
Completes daily logs and inspection forms per DOL regulations.
Always works safely, following all safety rules and regulations while working inside and outside of the plant especially while operating equipment
Performs other duties as required.
Position is required to maintain an extremely high level of confidentiality when documents/ electronics are being destroyed. The ability to manage in an environment that is dynamic and growing, and that requires strict compliance with contract specifications is necessary.
Markets Goodwill by educating employees, vendors, customers, and general public about Goodwill’s mission.