Strategic Account Executive

KELLEY CREATE•Medford, OR

About The Position

Kelley Create seeks a results-driven Strategic Account Executive to join our growing team. As a Strategic Account Executive, you will foster existing and new customer relationships to increase our sales footprint in your area. Strategic Account Executive manages the service or sale of large customer accounts and is responsible for meeting sales goals, prospecting, and following up on pre-and-post sales steps. Candidates should have excellent interpersonal skills, a strong work ethic, and high personal expectations.

Requirements

Bachelor’s degree (B. A.) or equivalent from a four-year College; or 3+ years related experience and/or training; or equivalent combination of education and experience. Business-to-business sales experience preferred.
Excellent customer service skills
Able to work independently and utilize sound judgment and problem-solving skills.
Must be detail-oriented, with excellent administrative and organizational skills.
Ability to manage multiple tasks and meet established deadlines
Outstanding written and verbal communication skills
Motivation and the ability to work independently with little or no supervision
Ability to read and interpret documents such as rules, instructions, and procedure manuals.
Ability to write routine reports and correspondence. The incumbent is required to read and respond to documents in hard copy and electronic form. Ability to speak effectively before groups of customers, employees, vendors, and association members.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficiency with Microsoft Word, Excel, Outlook, and CRM required.
Driver’s license for travel to client work sites required.

Responsibilities

Develop new customers and business opportunities within existing customer accounts utilizing the full Kelley product suite.
Develop new customer accounts through prospecting (received via direct mail, social media marketing, etc.), cold calling, and networking efforts.
Keep in contact with clients, answer their questions, and deal with complaints promptly.
Predict future market trends and develop new sales ideas. Complete accurate monthly and quarterly sales forecasts.
Create proposals and cost justifications.
Maintain CRM (Sales Chain) with an accurate account of prospects and activity to maintain sales funnel to achieve sales quota.
Complete customer surveys and current application assessments.
Engage support teams (DocuWare, Mailing, IT) to assist as needed.
Prepare sales presentations and product demonstrations and present solutions to C-level contacts and appropriate staff.
Complete necessary paperwork for financing and equipment orders.
Work closely with administrative, service team, and delivery coordinator to successfully complete orders, schedule installation, and meet all customer needs.
Participate in open house and networking events.
Attend manufacturer training and maintain a working knowledge of the product suite.
Train new users in equipment as needed.
Perform work on weekends and evenings as needed to meet applicable deadlines.
Other duties as assigned.