Strategic Account Manager - Key Accounts

Great Dane LLC • Savannah, GA

1d

About The Position

The Strategic Account Manager – Key Accounts is responsible for the growth, retention, and strategic development of the company’s largest and most complex commercial vehicle customers. This role requires high-level relationship management, account planning, and a deep understanding of customer business models to deliver tailored trailer and truck body solutions across national and multi-regional fleets. The position serves as the primary interface for executive-level customer engagement and cross-functional alignment, ensuring operational excellence, innovation, and value creation for both the customer and the company.

Requirements

• Bachelor’s degree in Business, Sales, or related field
• 7–10 years of experience in national or strategic account sales or enterprise B2B relationship management
• Experience managing OEM partnerships or large account relationships
• Familiarity with trailer and truck body design, customization, and production workflows
• Strong business acumen and experience with strategic selling frameworks
• Excellent communication, executive presence, and negotiation skills
• CRM proficiency, with preference for Salesforce
• Up to 30–50% Travel

Responsibilities

• Build and maintain executive-level relationships across customer organizations
• Develop and lead quarterly and annual business reviews (QBRs, ABRs)
• Act as the primary escalation point and internal advocate for key accounts
• Own multi-year account plans with clear revenue, penetration, and service target
• Identify expansion opportunities including new vehicle applications, geographies, or services
• Coordinate with internal teams to align capacity, innovation, and program development with customer roadmaps
• Lead quoting, pricing strategy, and contract negotiations for large-scale orders
• Oversee end-to-end sales process from requirements gathering to delivery coordination
• Collaborate with technical and product teams to tailor solutions to customer needs
• Maintain accurate forecasting, pipeline, and activity tracking in CRM (Salesforce)
• Monitor competitor activity, market shifts, and fleet trends to proactively manage risk and uncover opportunities
• Lead internal account teams to ensure seamless execution, communication, and service
• Drive process improvements and internal alignment to meet customer SLAs and expectations
• Other duties as assigned.

Benefits

• Competitive compensation
• Benefits, including but not limited to dental, vision, and medical with employer contributions
• Retirement programs, including a Pension Plan and 401(k) Plan with employer match
• Tuition Reimbursement
• Paid holidays and vacation
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level