Strategic Account Manager

NextRoll•San Francisco, NY

3d•$72,420 - $107,100

About The Position

AdRoll ABM, a brand of NextRoll, is seeking a Strategic Account Manager to manage renewal relationships and expansion strategies of AdRoll ABM’s Strategic customers. In this role, join an industry-defining team with a clear vision, surrounded by intelligent and caring individuals who are passionate about tackling challenges together. This role offers the opportunity to have a significant business impact in a developing space. Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year. The impact you’ll make: Strategic Account Managers are responsible for managing medium to large customers with annual spend of $100k - $500k. They own the commercial relationship by focusing on retaining and growing a portfolio of approximately 20-30 accounts, ultimately driving increased revenue and delivering marketing and sales success for their customers. Work harmoniously with their appointed Customer Success Manager(s) as they are aligned to CSM(s) to support their book of customers jointly. Develop and expand into cross-functional relationships across several customer departments to build value and interest for each role. Manage contracts, negotiations, billing, legal, and financial questions internally and externally for the customer relating to their relationship and agreement with AdRoll ABM Work collaboratively with the new business and onboarding teams to ensure a frictionless and standardized new customer experience. Develop relationships internally to advise and improve processes and support our customers more effectively and efficiently including: Customer Success, Product, Finance, Revenue Operations, and Legal.

Requirements

3-5 years of successful Account Management experience in B2B SaaS
Track record of success in customer facing, Account Management roles
Proven ability to achieve a quarterly managed sales quota, with proficient experience in renewing, and expanding deals, alongside managing sales processes
Experience working in a dynamic, evolving, high-energy sales culture

Nice To Haves

Preferably you also have experience in ad-tech and/or digital marketing

Responsibilities

Managing medium to large customers with annual spend of $100k - $500k
Owning the commercial relationship by focusing on retaining and growing a portfolio of approximately 20-30 accounts, ultimately driving increased revenue and delivering marketing and sales success for their customers
Working harmoniously with their appointed Customer Success Manager(s) as they are aligned to CSM(s) to support their book of customers jointly
Developing and expanding into cross-functional relationships across several customer departments to build value and interest for each role
Managing contracts, negotiations, billing, legal, and financial questions internally and externally for the customer relating to their relationship and agreement with AdRoll ABM
Working collaboratively with the new business and onboarding teams to ensure a frictionless and standardized new customer experience
Developing relationships internally to advise and improve processes and support our customers more effectively and efficiently including: Customer Success, Product, Finance, Revenue Operations, and Legal

Benefits

Competitive salary and equity
We cover 100% of the employee-only premium for our HSA medical plan, and 95% of the employee-only premium for our PPO, HMO, dental, and vision plans. We contribute 75% toward dependent premiums across all medical, dental, and vision plans.
We offer access to Multiply Mortgage, a concierge homebuying service that provides free personalized guidance and below market mortgage rates.
Short and long term disability benefits at no cost to the employee
Basic life and AD&D insurance at no cost to the employee
401K Plan (Pre-tax, Roth and After-tax)
4 weeks of paid time off and work/life balance
Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
Up to 12 weeks of paid family leave for birthing parents (in addition to pregnancy disability leave)
Up to 16 weeks of paid family leave for non-birthing parents
Up to 12 weeks paid family leave to care for a family member
Join a community of fellow Rollers as a member of one of our Employee Resource Groups
Ample opportunities to volunteer with local organizations with NextRoll Gives Back
Minimum salary of $72,420 to maximum salary of $107,100 + commission + equity + benefits.
On-target earnings are 42.86% of base (i.e. 70/30 split) and will be paid quarterly based on achievement of sales targets