Strategic Accounts Representative - Dallas-Fort Worth

Mercury Insurance Services•Dallas, TX

About The Position

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! Position Summary: The primary job function of the Key Account Rep is to develop and implement business strategies that will lead to the profitable growth of an assigned group of high-opportunity agencies. This may be achieved through regular interaction with executive leadership of large national and regional brokers, agency groups, and independent agencies stretching across geographic boundaries. The Key Account Rep will be the primary liaison to these agencies, tasked with facilitating sales growth through training, analytics, and presentation of data on a regular basis. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $94,458 to $179,048 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $85,871 to $162,771 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $77,283 to $146,494 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Requirements

Bachelor’s Degree required, Completion of CPCU, CIC, or advanced degree preferred
Valid driver’s license and acceptable driving record (as determined by Company policy) required, along with ability to travel within assigned territory
At least 5-8 years of experience with outside sales and marketing in the Property & Casualty Insurance industry
Experience with managing or interacting with high premium volume agencies preferred
Experience with managing or interacting with high premium volume agencies, National and regional brokers, or alternative distribution preferred
Must have exceptional written and verbal communication skills to effectively collaborate and build relationships with agency staff and team members
Skilled at analytical thinking and utilizing data to drive sales strategy
Highly efficient and organized. Able to manage multiple complicated tasks simultaneously
Must be able to interact professionally with executive leadership of large agencies and other team members to accomplish assigned tasks
Must be able to communicate effectively to support Company policies on complex issues, offer technical guidance and facilitate training sessions as needed
Must be able to work independently under minimal supervision to train agencies via the phone and in-person during on-site visits
Must be able to travel by airline up to 20% of the time for company meetings or events
Must be able to travel by automobile (when needed) for on-site visits to agencies
Strong organization and time management skills
Negotiating and mediating skills to achieve resolutions and explain Company policies
Ability to analyze complex reports and multi-task assigned projects
Exhibits leadership skills that are easily recognized by management and peers
Must be proficient with Microsoft Office products
Must be able to maintain a sedentary position for extended periods - Continuously (66%-100%)
Must be able to communicate (electronically and telephonically) with team members, customers, and external parties. - Continuously (66%-100%)
Must be able to operate and type on a computer, laptop, and/or other Company-issued electronic device for extended periods of time. - Continuously (66%-100%)
Must be able to access and operate Company computer system, including preparing documents, entering data into computer system, and reading documents from a computer database or email system. - Continuously (66%-100%)

Responsibilities

Presents data, makes proposals, and recommends business solutions to executive leadership of internal and external customers
Collaborates with multiple internal departments to facilitate growth of assigned territory and promote overall corporate betterment.
Exhibits superior sales and communication skills via a combination of virtual and in-person meetings
Builds a strong network of influence across assigned territory and in the larger assigned channel.
Provides feedback and recommendations to management concerning market conditions, service levels and effectiveness of Company programs
Consistently assists management with special assignments outside of established responsibilities
Participates in advanced studies through seminars/courses to contribute and apply expanded knowledge
Assist with interviews and/or train newly hired employees as needed
Establishes path to achieve semi-annual/annual production goals while managing profitability
Reviews and monitors agent production reports, loss ratios, and holds performance discussions to improve and drive new business growth and monitor overall performance in managing agents in their assigned territory
Professionally represents Mercury at tradeshows, conventions, and other events
Interview and recruit agents for agency appointments.
Analyzes and considers current business operations in order to develop a recommendation
Shows ambition, initiative, and the ability to resolve a variety of complex issues with minimal supervision

Benefits

Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more