Strategic Program Lead

Accenture Federal Services • Suitland, MD

3d • Onsite

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
As a Strategic Program Lead supporting federal clients, you will be responsible for overseeing the delivery of Accenture Federal Services’ performance across a variety of workstreams, including IT, ServiceNow, Data Science, and Business Support. You will drive the execution of complex, high-impact projects, ensuring that all solutions are closely aligned with Commander priorities and deliver measurable business outcomes.

Requirements

• 10 years of experience leading federal programs with multi-functional teams
• Proven ability to manage diverse teams and deliver strong mission and business outcomes
• Experience transitioning federal agencies from strategy and solution design to integration and final product delivery
• Extensive experience eliciting requirements and establishing priorities to drive impact
• Active TS/SCI clearance

Nice To Haves

• Experience supporting ServiceNow, Data Science, or Business Support workstreams
• Strong communication skills and experience managing trusted relationships with senior military or C‑suite leaders
• Experience handling client escalations and high-visibility initiatives
• Full-time, on-site availability in Suitland, MD
• Ability to serve as a brand ambassador and primary point of contact across multiple client organizations

Responsibilities

• Lead the development and implementation of recommendations that address critical client challenges, applying creativity and broad technical knowledge.
• Collaborate with cross-functional teams, coordinating efforts to consistently meet and exceed client expectations.
• Leverage tools and methodologies such as ServiceNow, data science analytics, and business support frameworks to enhance operational efficiency.
• Solicit and validate functional requirements, set team priorities, and manage diverse teams to maximize client value.
• Manage client escalations and high-visibility projects, serving as a trusted point of contact for senior stakeholders.
• Build and maintain relationships across federal agencies, demonstrating a strong understanding of mission needs in this full-time, on-site role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed