Strategic Sourcing Manager, Professional Services

ServiceNow•Orlando, FL

About The Position

Role: The scope of Strategic Sourcing Manager is to hit annual savings targets along with building strong relationships with their internal business units and drive enterprise-wide sourcing, category management, contract negotiation and delivery of technology related spend categories. Provide subject matter expertise and strategic guidance within the Professional Services categories; manage and execute appropriate sourcing processes and procedures. This role provides leadership and direction in support of the company’s contingent workforce, temp labor, consulting, professional services, legal, finance, HR, tax.

Requirements

5+ years of experience within the professional services markets landscape, preparing cost models, negotiating with suppliers, and presenting recommendations to stakeholders and Executive Leadership.
Knowledge of purchasing and supply chain processes, with analytical and results focused approach.
In-depth knowledge and familiarity with the sourcing landscape
First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups
Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines.
Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software. Must be proficient in Microsoft Word, Excel and PowerPoint.
Working knowledge of RFP process and standard business practices and procedures.
Both strategic and tactical sourcing experience
Ability to articulate category strategies
Solid judgment and ability to make good decisions
Comfortable negotiating and networking
Ability to gather and analyze data and to work with figures
Ability to work independently / Can-do mentality

Responsibilities

Category Management and Contract Execution: Partner with internal (commercial and technical) stakeholders on clarifying short and long-term sourcing requirements whilst leading the development of supplier negotiation strategies. Own opportunity assessment and initiation through contract execution.
Supplier Relationship Management: Commercial Lead across ServiceNow’s supplier profile. Craft unique supplier strategies that align to stakeholders’ requirements.
RFx Management: Supplier interface for all RFI, RFP and RFQs. Conduct proper TCO Modeling of RFx proposals, present RFx results to stakeholders, and drive towards the closure of a sourcing decision.
Competitive Benchmarking and Market Research: Stay up to date on all colocation market dynamics to ensure Category is properly managed. Guide stakeholders on changes in market dynamics.
Sustainability Initiatives: Collaborate closely with internal teams to ensure Sustainability data (carbon impact) is measured and gathered. Drive colocation suppliers towards improving Sustainability efforts.
Conducts supplier analysis, evaluates potential suppliers, and support the overall supplier qualification process, develops and create sourcing plans and category strategies, requests for proposal, and other sourcing documents, evaluates and recommends purchasing and sourcing decision to management.
Review spend analysis, assess and prioritize opportunities
Track and report key functional metrics to reduce expenses and improve effectiveness
Craft negotiation strategies and close deals with optimal results
Partner with stakeholders to ensure clear requirements documentation
Perform cost and scenario analysis, and benchmarking
Assess, manage and mitigate risks
Seek and partner with reliable vendors and suppliers
Determine quantity and timing of deliveries
Monitor and forecast upcoming levels of demand
Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor