Strategic Support Associate OKEMOS - March 2026 Start Date

Jackson National Life InsuranceLansing, MI
1d$14Onsite

About The Position

Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you'll join our talented population of associates, performing critical daily business support functions which directly impact customer satisfaction. This flexible, part-time role lets you build your own schedule and pays a competitive hourly rate of $14.00. Whether you're starting your career or looking to accelerate your professional skillset, this position offers plentiful opportunities to learn and grow within a fast-paced environment. Investing in your professional development is a top priority and we offer many resources to support long-term career growth. Our two convenient locations in East Lansing and Lansing provide a modern, professional environment to connect with others and build your network.

Requirements

  • H.S. Diploma or equivalent required.
  • Basic knowledge of MS Windows environment and MS Office Applications required.
  • Perform clerical/office duties, including data entry skills required.
  • Ability to type 35 words per minute required.

Nice To Haves

  • Experience in the fields of accounting, finance, IT, math or other business related field preferred.

Responsibilities

  • Ability to perform office support duties and provide business operations support.
  • Demonstrate a willingness to learn.
  • Work well independently and within a team.
  • Exhibit good time management skills in a high-volume, fast-paced environment.
  • Answer inbound calls from internal or external customers and/or make outbound calls to customers.
  • Multi-task effectively, navigating multiple computer applications and systems.
  • Follow detailed written procedures and step-by-step processes.
  • Demonstrate good verbal and written communication skills.
  • Act professionally in the workplace.
  • Display problem solving skills.
  • Organize work efficiently and prioritize tasks.
  • Performs other duties and/or projects as assigned.
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