Structural Heart Program Manager

Duke Careers•Durham, NC

10d

About The Position

This Structural Heart Program Manager will provide oversight and coordination of the Structural Heart Program, including transcatheter aortic valve replacement as a primary focus as well as other percutaneous valves and procedures (MitraClip, percutaneous TVR, etc.) The Program Manager role is programmatically and operationally focused and will support clinical workflows and care in close coordination with Cardiologists, Cardiothoracic Surgeons, Structural/Surgical/Inpatient Advanced Practice Providers (APP), Nurse Clinicians, Structural Program Specialist and the multidisciplinary team. The Program Manager will ensure a streamlined and standard approach to care of structural heart patients from initial contact and evaluation through treatment and post procedural phases of care. The Program Manager will support regulatory compliance, STS and TVT registry reporting, and quality improvement initiatives in partnership with the clinical team, Heart Center Leadership and the Center of Excellence. The Program Manager will lead performance improvement initiatives, and be a core driver of standard care pathways, patient centered care and serve as a resource for instituting new procedures and care pathways in Structural Heart.

Requirements

Education: BSN or higher
Licensure: Current RN license in NC (or compact state); BLS required
Experience: Minimum 3 years of specialty nursing in an acute setting, preferably in cardiothoracic surgery or cardiology
Skills: Strong clinical judgment and critical thinking
Excellent communication and time management
Proficiency in Microsoft Office and EMR systems
Ability to foster teamwork and manage complex workflows

Responsibilities

Ensure standard approach to patient care from referral through post-procedure follow-up, ensuring seamless transitions and timely interventions.
Ensure the completion of comprehensive assessments, including frailty testing, risk scoring, and medication reviews (Kansas City Cardiomyopathy Questionnaire, 5-meter walk tests and STS risk assessment).
Ensure diagnostic testing and procedure scheduling is coordinated in collaboration with the Structural Heart Program Specialist and broader Structural Heart Team.
Participate in the weekly patient case presentations valve conferences; ensure accurate documentation in the EMR is maintained by the broader Structural Team, including close collaboration with the Structural Fellow and cardiologists in compiling full screening portfolio.
Support standardized approach to scheduling procedures post conference in coordination with the TAVR Coordinator and dedicated virtual visit follow-ups.
Oversee development of and portfolio of educational materials for patients, families, and staff related to structural heart procedures and therapies.
Serve as liaison among cardiology, cardiac surgery, anesthesia, imaging, and other departments to resolve care barriers.
Monitor compliance with CMS and registry requirements, support data collection and quality initiatives, including standing reviews of results at the weekly Valve Conference.
Collaborate on program development, new device implementation, and process improvement projects.
Initiate and coordinate outreach programs and education for hospital staff around Structural Heart procedures and TAVR.