Student Assistant- Community & Growth

San Francisco Bay UniversityFremont, CA
14h$20Onsite

About The Position

San Francisco Bay University (SFBU), a nonprofit, WASC-accredited, university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Student Assistant . SFBU’s mission is to offer inclusive, innovative, and inspirational education for lifelong careers and our vision is to set the standard as a national model of higher education in service of the common good. At SFBU, students come first. We prioritize students’ needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice. We encourage you to learn more about SFBU by reviewing our strategic plan at https://www.sfbu.edu/strategic-plan . Innovate Bay is more than just a place to work; it’s where local innovation happens. We are seeking a high-energy student who wants to gain real-world experience in Hospitality, Community Management, and Sales. This isn't your average "sit and study" desk job. You will be the heartbeat of the space during your shifts, ensuring our members are supported while actively hunting for new businesses to join our community.

Requirements

  • Ability to work 6–8 hour shifts (e.g., 8:30 AM–3:00 PM or 3:00 PM–10:00 PM) while staying under a 20-hour weekly limit.
  • Comfortable making outbound calls and motivated by the challenge of booking tours and generating interest.
  • Naturally helpful, approachable, and eager to solve problems for members and guests.
  • Strong communication skills and the ability to engage confidently with CEOs, entrepreneurs, freelancers, and visitors alike.

Responsibilities

  • Serve as the primary point of contact for members and guests.
  • Create a strong first impression by maintaining a clean, welcoming lobby and common areas.
  • Support daily facility logistics, including mail sorting, coffee service, and meeting room technology setup.
  • Execute targeted outbound outreach campaigns to local professionals, founders, and startups.
  • Conduct cold calls and personalized email outreach to schedule tours of the space.
  • Track leads and activity in the CRM and follow up with past or “lost” inquiries to re-engage prospects.
  • Assist with the setup and execution of community events, networking mixers, and happy hours.
  • Capture photos and short-form content to highlight the Innovate Bay lifestyle on social media.

Benefits

  • Gain hands-on experience in community building, sales, and customer engagement.
  • Work in an energetic, startup-focused environment.
  • Develop real-world skills in outreach, relationship management, event support, and CRM tracking.
  • Be part of a growing innovation and entrepreneurial community.
  • Build measurable sales and customer engagement experience.
  • Collaborate with some of the brightest entrepreneurs in the region.
  • Enjoy a modern, high-end office setting with free coffee and high-speed internet.
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