About The Position

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It’s a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We’re redefining the typical work experience, too. Our Café Ambassador team exists to enhance the financial lives of people in the communities we serve. And we’re not just looking to fill open positions - we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Don’t just take our word for it, check out what our Café Ambassadors have to say about their experience at Capital One, and learn more about working in our cafes: https://www.capitalonecareers.com/cafe What is a Capital One Student Café Ambassador? • You’re friendly and engaging and can connect with Café visitors and regulars alike. Yep, you’re a people person - whether you’re handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. • You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. • You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience. • You’re a team player. You’ll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you. If you’re nodding along and like what you’re reading, let’s talk. • As a Café High School Intern (Student Ambassador), you will become a part of an amazing team at the Anacostia, Chinatown, or Georgetown Café. This is a specialized program designed to give you professional experience, learn about banking and prepare you for life after high school graduation.

Requirements

  • Must obtain a work permit
  • Must be available for a 2 week training in the month of August 2026
  • Must submit a resume and cover letter
  • Must be enrolled in Thurgood Marshall Academy High School (Washington, D.C) with an anticipated graduation date of June 2027
  • At least 16 years of age by 8/1/2026

Nice To Haves

  • Adherence to school attendance policy
  • Coursework completed in Communication
  • Digital experience

Responsibilities

  • You’re friendly and engaging and can connect with Café visitors and regulars alike.
  • You’re naturally curious and like to learn.
  • You’re digitally savvy.
  • You’re a team player.
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