Student Financial Services Manager

StrataTech Education Group • Dallas, TX

1d

About The Position

Help Students Build Their Future — Lead Our Student Financial Services Team Are you a seasoned financial aid leader who believes education changes lives? As the Student Financial Services Manager , you’ll lead a high-impact team that helps students and families confidently navigate tuition planning, financial aid, and funding options — removing barriers so students can focus on success. This role blends student advocacy, compliance expertise, and team leadership , and plays a critical role in student retention and outcomes.

Requirements

• Bachelor’s degree (required)
• Minimum of five years’ experience in Student Financial Services
• Strong knowledge of federal, state, institutional, and VA aid programs
• Excellent communication skills and a student-first mindset
• Ability to balance compliance, compassion, and operational excellence

Nice To Haves

• Supervisory or leadership experience strongly preferred

Responsibilities

• Administers and supervises the implementation of all institutional Student Financial Services policies, procedures and funding programs as they pertain to awarding and collections.
• Ensures that adequate documentation and accountability exist for all funds disbursed and that strict compliance with regulations results in avoidance of institutional fiscal liability.
• Advises students and families regarding tuition planning matters.
• Ensure that student aid recipients maintain eligibility for all aid disbursed and that appropriate records are maintained for all students receiving Federal Student Aid.
• Plans, organizes and supervises the operational functions of the Student Financial Services Office including providing updates and training to campus SFS staff.
• Oversees Campus VA School Certifying Officials and VA Education benefit activities.
• Serves as a liaison between other departments.
• Serves on institutional committees or groups as required or assigned; including, but not limited to Stitch, Start and LDA meetings.
• Interviewing, hiring, and assist in training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Conducts mandatory Exit Counseling seminars monthly.
• Mandatory attendance at semi-annual graduation.

Benefits

• Competitive medical, dental, and vision benefits (company-paid options available)
• 401(k) with company match
• Generous PTO — plus your birthday off
• Tuition reimbursement and wellness programs
• Headspace membership, pet insurance, and more
• A mission-driven culture focused on changing lives through education

What This Job Offers

• Job Type: Full-time
• Career Level: Manager