Student Intern - Data Architecture and Automation

ISO New England Inc. • Holyoke, MA

126d

About The Position

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy. The internship focuses on improving the quality, consistency, and efficiency of CMDB data entry, updates, and reviews through workflows and automation. The intern will help address challenges by designing and implementing improvements that reduce manual effort, streamline processes, and enhance user experience.

Requirements

• Familiar with Python or Java, and experience querying PostgreSQL databases.
• Strong skills in Excel and data manipulation for standardization.
• Experience or interest in learning workflow automation tools such as Microsoft Forms and Power Automate.
• High attention to detail with a strong focus on accuracy.
• Excellent communication skills and a customer-focused mindset.
• A passion for improving user experience and process efficiency.

Responsibilities

• Analyze current CMDB data entry and update processes, identifying areas for improvement.
• Develop workflows and automation tools using Microsoft Forms, Power Automate, or similar platforms to enforce data consistency.
• Create scripts and queries in Python, Java, and PostgreSQL to manipulate and standardize data.
• Collaborate with internal teams to understand their needs and translate requirements into practical solutions.
• Improve reporting and analysis capabilities through Excel and database queries.
• Enhance user experience by creating intuitive and efficient processes.

Benefits

• Hands-on experience in data management, workflow automation, and user-centric design.
• Exposure to enterprise IT operations and architecture.
• Experience with stakeholders to identify and implement process improvements.
• Opportunity to contribute directly to ISO New England by reducing manual workload for senior staff.
• A tangible impact on the organization's ability to rely on an accurate, high-quality CMDB database for better decision making.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees