Student Technology Center Technician - Hourly
About The Position
Are you passionate about tech and love helping others? Join our team as a Student Technology Center Technician, where you'll be the go-to resource for students, staff, and faculty navigating hardware and software challenges. In this hands-on role, you'll provide top-notch customer support, troubleshoot technical issues, and answer a wide range of tech-related questions with confidence and clarity. You'll also manage the check-out process for equipment, ensuring smooth access to essential tools for learning and teaching. If you're a problem-solver with great communication skills and a knack for making technology feel approachable, we’d love to have you on board! Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Requirements
- High school diploma or formal education equivalent
- Working knowledge of Microsoft Office applications
Nice To Haves
- Prior customer service experience
- Demonstrated knowledge of the operations of personal computers and the functions of the software including knowledge of Adobe Creative Cloud
Responsibilities
- Provide customer support
- Troubleshoot technical issues
- Answer tech-related questions
- Manage the check-out process for equipment
- Maintain collegial, harmonious working relationships with others
Benefits
- tuition waivers for employees and their families
- health insurance
- dental insurance
- life insurance
- disability insurance
- 12 official holidays
- immediate leave accrual
- retirement programs with university contributions ranging from 5 to 10% of employee salary
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
