Studio Sales & Experience Coordinator – Waxing the City Dunwoody

Waxing The City of Dunwoody•Dunwoody, GA

About The Position

At Waxing the City Dunwoody, we don’t just provide services; we provide confidence. We are seeking a high-energy, sales-motivated Studio Coordinator to be the driving force behind our studio’s growth. This isn't a "sit-behind-the-desk" role—it is a dynamic position for someone who loves to connect with people, close sales, and build a community. Your goal is to maximize every client interaction. You will be responsible for the "full circle" experience: from the first welcoming greeting to the final retail sale and rebooking. If you are someone who enjoys hitting targets, "curating" a social media presence, and ensuring a business runs like a well-oiled machine, we want to talk to you.

Requirements

Sales Mindset: You aren't afraid to "ask for the sale" or suggest an add-on service.
Goal-Oriented: You thrive when given targets for rebooking rates and retail dollars.
High Tech-Fluency: Experienced with social media platforms and able to learn our booking/POS software (Zenoti) quickly.
Professional Grit: The ability to handle a busy lobby, a ringing phone, and a social media post all with a smile.

Nice To Haves

Proven track record in retail sales, salon/spa environments, or membership-based businesses.

Responsibilities

Take full ownership of the 5-step closing process. You will lead the conversation to ensure every client leaves with their next appointment booked and the right products in hand.
Meet and exceed weekly retail sales goals by educating clients on post-wax care and our professional product lines.
Proactively pitch and sell our membership programs to build long-term client loyalty.
Act as our "Local Influencer." Create, post, and monitor engaging content (IG/TikTok) to drive new bookings and highlight our retail offerings.
Don't just book appointments—optimize them. Adjust the schedule to fill gaps, move appointments for better flow, and maximize daily revenue.
Complete weekly inventory audits to ensure our top-selling retail and back-bar items are never out of stock.
Personalize our brand by sending out handwritten thank-you cards and managing follow-up communications.
Ensure the studio remains "tour-ready" at all times with impeccable cleanliness and organized retail displays.