Subaru Technology Specialist
About The Position
We are excited to introduce a new position to our team. This role is designed to enhance the customer ownership experience by ensuring that every buyer leaves with complete confidence in their new vehicle. The Product Specialist focuses on post-purchase support, including initial vehicle setup, feature demonstrations, and follow-up “second deliveries” when customers need additional assistance. This is not a sales position—it’s a customer support and education role for someone passionate about technology, vehicles, and helping people feel comfortable with their purchase.
Requirements
- Strong interest in automotive technology and innovation.
- Excellent communication and interpersonal skills.
- Ability to explain complex features in simple, customer-friendly terms.
- Comfortable using smartphones, apps, navigation systems, and in-car technology.
- Valid driver’s license and clean driving record.
- Pass a drug test
Nice To Haves
- Prior automotive experience is a plus but not required … training will be provided.
Responsibilities
- Complete the initial technology setup after vehicle purchase (pairing phones, configuring driver profiles, setting up navigation, apps, safety systems, etc.).
- Assist sales consultants with the delivery process by explaining vehicle features in a clear and engaging way.
- Conduct personalized walkthroughs for customers to ensure they understand their vehicle’s features and functions.
- Offer “second deliveries” for customers who want additional training after they’ve had time to drive the vehicle.
- Serve as the go-to resource for customers with questions about vehicle technology.
- Stay up to date with the latest brand innovations, software updates, and connected services.
- Create a positive ownership experience that strengthens long-term customer relationships.
Benefits
- Competitive pay
- Medical, Dental and Vision Insurance
- 401(k) plan with match
- Paid time off
- Short Term Disability
- Mentorship Program
- Growth Opportunities
- Paid Training
- Life Insurance
- Legal Services available
- Employee vehicle purchase plans
- Health and Wellness Discounts on products and services
- Consistent, flexible schedules that allow everyone to make the most of peak times
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
