About The Position

The Subject Matter Expert (SME) – Mechanical, Electrical, Plumbing (MEP) is the main point of contact for electrical operations and is responsible for all aspects of data center operations related to procedure-based MEP maintenance, troubleshooting, repair, training, and project oversight. The candidate will need to be experienced in Low, Medium, and High Voltage power distribution, electrical protection & controls systems, UPS & battery systems, electrical testing, applicable electrical codes & standards, critical cooling systems, HVAC systems, refrigerant based systems, and testing. Including, codes and standards and a basic understanding of plumbing systems.

Requirements

  • Bachelor’s Degree (B.A. or B.S.) or equivalent experience, required
  • 5-7+ years’ experience in mission critical environments with a heavy emphasis on mechanical systems and operations
  • Strong verbal and written communication skills required for working effectively with CFM, team members, vendors and customers on daily data center management
  • Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
  • Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
  • Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments
  • Able to function effectively and maintain focus in high-pressure situations
  • Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work
  • Has high degree of attention to detail and completes tasks on time
  • Able to follow instructions, respond to management direction, and volunteer readily when asked
  • Able to handle changing needs and priorities accurately and professionally
  • Able to read and understand electrical and mechanical manuals, drawings, and sketches
  • Able to work proficiently and safely with hand tools and power tools
  • Ability to stand, walk, sit, climb, and balance
  • Ability to stoop, kneel, crouch and crawl using both arms and legs
  • Ability to reach, grasp, push, pull, handle, feel, and type with both hands and arms
  • Ability to smell, talk and hear
  • Ability to see at close and distance ranges and the ability to see and correctly distinguish color
  • Ability to lift equipment in small spaces without mechanical assistance, weighing up to 100 pounds
  • Ability to work inside and outside

Responsibilities

  • Technical Supervision of the operation, maintenance and repair of all Electrical, Mechanical, & Plumbing critical environment systems while maintaining 100% uptime to all related critical systems
  • Working with the onsite vendors to ensure the ongoing operation, maintenance and repair of the MEP, the installation of updates, and the functionality of all MEP alarms and notifications
  • Development of detailed emergency, maintenance, and drill procedures (in conjunction with the Engineering team)
  • Adherence to all quality, health & safety, and environmental policies within the Data Center domain
  • Follow up and close out on all MEP issues raised by the Engineering Team through daily shift reports and CMMS open WO’s
  • Maintain all MEP equipment at optimal operational level
  • Develop and keep up to date all site MEP procedures including EOPs, SOPs, MOPs and Drills; all documentation should be consistent with current T5 & client standards
  • Supervision of MEP related drill and scenario training aids
  • Generation of periodic technical reports detailing the activities and issues relevant to the Data Center domain
  • Provide site specific MEP training to the Operations Team
  • Assist in the development and training of technicians with MEP related issues
  • Liaise closely with the Ops team with regard to day to day issues & improvements/solutions to the operation of the Electrical/Mechanical plants
  • Report health and safety breaches through the site process
  • Ensure the professional image of T5 and the client is presented to staff and visitors at all times
  • Develop a good working relationship with all members of the client and supplier staff and representatives
  • Communicate any lessons learnt from project implementations and highlight them to the site team to ensure measures are put in place to avoid these for future deployments
  • Ensure the provision of a safe and healthy working environment
  • This role also includes assisting the operations team if required to provide additional support within Critical Environment operations
  • Adhere to all relevant U.S. safety laws
  • Complete other such duties consistent with your role as you may be assigned by T5 Ops management
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