Subrogation Specialist - Entry Level

USAA•Tampa, FL

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Subrogation Specialist, you will within defined guidelines and framework, provide specialized Auto and/or Property claims service by evaluating physical damages on claims made by other insurance carriers against USAA and determining the proper indemnity owed to the claimant carrier. What you'll do: Ensure coverage has been properly applied to the loss and coordinate a response with the Auto or Property adjuster when a coverage issue has been identified. Apply foundational knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence and damages. Review and audit estimates and settles claims within prescribed limits of authority. Effectively negotiate settlements with contractors, adjusters or any insured representative. Recognize and documents subrogation, SIU, and salvage opportunities, and refer accordingly. Reimburse policyholder's deductible after recovery is made. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

High School Diploma or General Equivalency Diploma required.
Up to 1 year subrogation claims adjusting experience or auto or property claims adjusting experience.
Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
Developing knowledge of common law, contract and negligence laws.
Ability to confidently resolve issues and negotiate fair settlements.
Strong written communication skills with excellent attention to detail and accuracy.

Nice To Haves

3 or more years of auto claims experience.
Currently have an active auto adjuster license.

Responsibilities

Ensure coverage has been properly applied to the loss and coordinate a response with the Auto or Property adjuster when a coverage issue has been identified.
Apply foundational knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence and damages.
Review and audit estimates and settles claims within prescribed limits of authority.
Effectively negotiate settlements with contractors, adjusters or any insured representative.
Recognize and documents subrogation, SIU, and salvage opportunities, and refer accordingly.
Reimburse policyholder's deductible after recovery is made.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.