Summer 2026 Intern Program: Operations Customer Project Management

natgridProd•Northampton, MA

7d•$19 - $33•Hybrid

About The Position

As we help clear the path to a greener future, we need to ensure our people continue to power our progress. The world of energy is changing faster than ever! Our Gridtern Program provides current college students the ability to gain practical experience within the energy industry. Your summer will begin on Monday, June 15, 2026, and will be filled with meaningful work experiences, professional development, networking opportunities, community involvement, and most importantly, have fun! Our Operations Customer Project Management team ensures the timely delivery of complex electric customer projects by applying robust end-to-end project management, and by effectively managing expectations, communications, and relationships between customers and internal teams. The team supports National Grid’s mission by increasing customer satisfaction and reducing project completion cycle times. As a Gridtern, you will assist in planning and coordinating project activities, tracking milestones, and supporting communications with customers and internal stakeholders. You will also contribute to process improvements aimed at shortening delivery times and enhancing overall project efficiency. This internship offers hands-on exposure to the end-to-end management of electric customer projects. During the summer, you will participate in weekly 1:1s with your manager, join the Weekly Team Hub calls, and attend customer and project site meetings. You will analyze data and existing processes to identify opportunities for improvement, undertake a mix of self-driven project assignments and assistance to Project Managers with day-to-day tasks, help manage electric customer-driven project work, and investigate process-improvement requests, developing tools and dashboards to enhance project management and impact tracking. This role also provides opportunities to network with other departments within National Grid. You will be based in Leeds, MA working in a Hybrid format for the summer. You must reside within a commutable distance to the designated work location during this period.

Requirements

Availability to start on the program start date, June 15, 2026, and work full-time (40 hours a week) for the duration of the summer
Must be registered as a full-time student and continue your education full-time through the Fall 2026 semester
Pursuing an Associates, Bachelor’s, or Master’s degree in Any Engineering, Environmental Studies, Clean Energy, Data Analytics, Computer Sciences, Project Management/Construction Management, Business or related fields.
Have accumulated 18 or more credits and be at least 18 years of age
Possess work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (including CPT & OPT)
Must reside within our existing footprint, which includes Massachusetts, New York, New Jersey, Pennsylvania, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont.
Must also reside within a reasonable, commutable distance to your assigned primary office.

Responsibilities

Assist in planning and coordinating project activities
Track milestones
Support communications with customers and internal stakeholders
Contribute to process improvements aimed at shortening delivery times and enhancing overall project efficiency
Participate in weekly 1:1s with your manager
Join the Weekly Team Hub calls
Attend customer and project site meetings
Analyze data and existing processes to identify opportunities for improvement
Undertake a mix of self-driven project assignments and assistance to Project Managers with day-to-day tasks
Help manage electric customer-driven project work
Investigate process-improvement requests, developing tools and dashboards to enhance project management and impact tracking
Network with other departments within National Grid