Summer 2026 Intern - Undergrad User Research - Slack
About The Position
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Slack is on a mission to make your working life simpler, more pleasant, and more productive. We are hiring a User Research Intern for Summer 2026 to help design the future of Slack! Researchers serve a vital role here from understanding the problems we’re solving for users to guiding teams through iteration and feedback. We appreciate researchers who think deeply, speak clearly, and love collaboration and feedback. You will have the opportunity to work with a small and collaborative team and will be paired with one of our user researchers, who will act as your mentor throughout the program!
Requirements
- Must be graduating December 2026 or later with a Bachelor’s Degree
- A strong portfolio, showcasing foundational proficiency in different steps of a research process, such as: qualitative data collection, cleaning and analysis, synthesis, and documenting and sharing findings
- Commitment to learning from others that equals a passion for sharing what you’ve learned
- Self-awareness of your strengths and growth areas and a desire to improve your skills
- Experience working and collaborating with diverse teams in a dynamic environment
- Experience collaborating with others (either research or other functions) to understand, explore, and answer research questions
- Excellent written and verbal communication skills
Nice To Haves
- Experience using multiple research methodologies, such as user interviews, usability testing, surveys, diary studies, co-creation, inferential statistics, etc.
- Experience using a remote / digital tool for research, such as UserTesting.com, User Interviews, Qualtrics, Surveymonkey, dscout, Zoom, etc.
Responsibilities
- Work closely with your mentor and user research leadership to define the details of your projects and contribute to the overall direction of your product area
- Collaborate with cross functional partners such as design, engineering, and product management to understand the critical research questions and craft a research approach to best answer them
- Conduct actionable research to help guide the product team’s decision-making and design process
- Solicit and incorporate feedback on your work from your mentor, other user researchers, and multi-functional team members
Benefits
- time off programs
- medical, dental, vision, mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- an employee stock purchasing program
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What This Job Offers
Career Level
Intern
