Summer Camp Operations Support - Seasonal

KID Museum • Bethesda, MD

2d • $17 - $17 • Onsite

About The Position

KID Museum is a national leader in hands-on, future-ready learning. We advance teaching and learning through an equity-centered model grounded in the way kids learn best: by doing. Our work blends experiential STEM, invention, design, and real-world problem solving to equip young people with both the technical skills and human skills they need to thrive in a rapidly changing world. With a focus on engaging populations traditionally underrepresented in STEM, our programs expand access, build economic opportunity, and help diversify the future talent pipeline.
Our vision is to be the standard of excellence and a model for how to expand access at scale. At the heart of KID is our headquarters and place-based experience in Bethesda, Maryland, which serves as our innovation hub. What begins there is scaled into schools, districts, and communities through curriculum, educator training, and partnership-based programs. This “local spark, national impact” approach allows us to reach more kids without losing the quality, values, or rigor that define our work.
For more information, visit www.kid-museum.org
.

Position Overview
KID Museum is seeking individuals to join our Summer Camp Operations Team. You will work closely with the Museum’s Visitor Services and Operations team to support the administration of programming for children ages 7 – 14 in the Museum’s popular maker-based Summer Day Camps at its two Bethesda sites: 3 Bethesda Metro Center and Davis Library. Summer camp programming covers 8 weeks across a 9 week period, running from June 22nd until August 21st.
In this seasonal role, you will support the daily operations and frontline experience of campers and their families at KID Museum. You will be responsible for assisting KID staff with summer camp logistics, coordination and administration. The successful candidate will have demonstrated experience and passion for customer service and operational efficiency in the nonprofit or social service fields.
Candidates are expected to work a minimum of 8 weeks of Summer Camp. Summer Camp programming runs Monday - Friday, 8:30 a.m. to 5:30 p.m. Each 8-hour day includes a half-hour lunch break. Preference will be given to candidates who can work the full 9 weeks of summer.

Requirements

• Excellent verbal and written communication skills and ability to effectively communicate with a wide variety of audiences including children, parents/caregivers and community members.
• Strong administrative skills; good research, planning, and organizational skills; strong work ethic and follow-through; excellent attention to detail.
• Strong interpersonal skills; good judgment, initiative, and resourcefulness.
• Flexible/able to adapt to changing needs, projects and priorities.
• Proficiency in the MS Office suite and Google Workspace.

Nice To Haves

• Knowledge of CRM systems preferred but not required.

Responsibilities

• Assist with day-to day operations, including answering phones and email inquiries.
• Assist with drop-off and pick-up of campers.
• Care for and engage with campers during lunch and snack time.
• Direct visitor inquiries and issues to the appropriate staff or department to ensure resolutions in a timely manner.
• Support educators with camp set-up and clean-up.
• Assist with facilities management, including light cleaning, room usage and maintenance.
• Ensure that the Museum’s rules and safety protocols are followed by visitors and program participants.
• Perform general clerical duties including photocopying, filing, and data entry.
• Successfully complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed