Summer Camps Supervisor

Tahoe Expedition Academy & Tahoe Summer Camps•Truckee, CA

About The Position

The Summer Camps Supervisor is an hourly non-exempt position running from spring to the end of summer responsible for the planning, coordination, and execution of Tahoe Expedition Academy’s summer programming, Tahoe Summer Camps. This role combines high-level operational leadership, staff hiring and management, program development, customer communication and transportation scheduling to deliver exceptional experiences for summer campers. This position creates significant revenue ($800,000.00+ annually) through high-quality, unique and in-demand programs that showcase the best of Tahoe’s outdoor, sport and educational offerings.

Responsibilities

Manage employees, promote to families, sell, schedule, communicate, reserve space, purchase equipment, coordinate transportation, and more for all programs.
Manage Tahoe Summer Camps from early planning through summer execution, partnering with the Summer Camp Director to develop 85+ unique camp offerings.
Create and foster strong relationships with experts in their field to enhance programming and partnerships.
Expertly manage the end-to-end registration lifecycle, including customer data integrity, financial transactions, and the seamless processing of refunds and credits.
Maintain and enhance the Tahoe Summer Camp web presence by regularly updating site content, launching new program pages, and ensuring all digital information is current and engaging.
Step in to lead or co-lead summer camp offerings or portions of offerings as staffing needs and other factors dictate.
Help the Summer Camp Director interview, hire and train summer lead camp counselors and assistant counselors
Help recruit, review and thoughtfully select applicants to interview that have relevant experience, hire, onboard and train 70+ summer staff annually.
Work closely with HR on the onboarding process providing needed information for offer letters and making sure their onboarding is finalized before allowing employees to work.
Maintain relationships with past summer staff - resulting in high rehire rates and recruitment through trusted word-of-mouth referrals.
Build strong summer employee teams through a comprehensive orientation covering curriculum, day to day operations, medical training, safety protocols, best practices, camp how tos, payroll and more.
Information sharing and coordination - calendars, transportation schedules, employee contact lists, camper rosters and medical information, curriculum and organizing employee emails.
Observe and provide feedback to staff and support staff with daily camp needs
Collaboratively oversee weekly camp logistics, including medical form collection, allergy/dietary information distribution, roster creation, and daily wellbeing check-ins for staff and campers.
Using Active Network that allows program creation, fee collection, customer communication, medical documentation, reporting, and attendance.
Design and manage transportation schedules for buses, suvs, one trailer, and multiple drivers - linking offsite adventures to camp themes and balancing overlapping program needs.
Plan routes, secure permits, coordinate dietary accommodations, and establish emergency protocols for overnight camps and backpacking trips; serve as on-site incident commander and first aid responder as needed.
Communicate with 1,300+ summer camp families annually ensuring timely updates, clear logistics, and effective conflict resolution.
Co-author weekly staff briefings during summer and coordinate employee check ins and meetings as needed
Organize, collect and share counselor photos from the camp week or trip on SmugMug via Active Network.
Coordinate the design, production, and sales of annual camp merchandise, managing weekly on-site sales during summer.