About The Position

What You’ll Do Partner with business leaders to analyze customer lifecycle and delivery workflows and identify AI automation opportunities Research and apply AI tools and methodologies to real operational and customer engagement challenges Build AI‑assisted solutions to summarize customer interactions, project activity, and outcomes Automate reporting, dashboards, and health indicators to improve visibility and consistency Develop knowledge management assets, templates, and prompt libraries to increase delivery productivity Identify opportunities to streamline onboarding, adoption, and renewal communications Quantify results by measuring time savings, efficiency gains, and operational improvements Present your findings at the end of the internship in a presentation to the leadership team Impact You’ll Drive Increased productivity and consistency across Professional Services Improved data quality, reporting accuracy, and decision support More scalable and repeatable customer engagement workflows Actionable AI recommendations that support long‑term customer retention and operational excellence Ideal Background Interest in Business, Customer Experience, Operations, or Technology Analytical and systems-thinking capability Ability to simplify workflows Collaborative and adaptable

Requirements

  • Interest in Business, Customer Experience, Operations, or Technology
  • Analytical and systems-thinking capability
  • Ability to simplify workflows
  • Collaborative and adaptable

Responsibilities

  • Partner with business leaders to analyze customer lifecycle and delivery workflows and identify AI automation opportunities
  • Research and apply AI tools and methodologies to real operational and customer engagement challenges
  • Build AI‑assisted solutions to summarize customer interactions, project activity, and outcomes
  • Automate reporting, dashboards, and health indicators to improve visibility and consistency
  • Develop knowledge management assets, templates, and prompt libraries to increase delivery productivity
  • Identify opportunities to streamline onboarding, adoption, and renewal communications
  • Quantify results by measuring time savings, efficiency gains, and operational improvements
  • Present your findings at the end of the internship in a presentation to the leadership team

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What This Job Offers

Career Level

Intern

Education Level

No Education Listed

Number of Employees

251-500 employees

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