Summer Member Experience Associate

Marcus Jewish Community Center Of Atl • Atlanta, GA

7d

About The Position

Join us for a sun-soaked summer of fun at the MJCCA's new Zalik Outdoor Aquatics Center! We're looking for enthusiastic individuals to join our Summer Member Experience team, where you'll dive into a world of fun while delivering top-notch service to our members and guests.

Requirements

• Excellent interpersonal skills to make each interaction memorable and helpful.
• Proficiency with Microsoft Office applications and a willingness to learn new systems.
• Strong executive functioning skills; multitasking and prioritizing while maintaining attention to detail.
• Strong conflict resolution skills.
• A willingness to take on new challenges with a splash of enthusiasm!

Responsibilities

• Greet guests with a warm smile and a friendly hello as they arrive and leave.
• Show off your excellent guest service skills, both in-person and over the phone, making every interaction a memorable one. Exceptional guest service is at the core of what we do at the JCC and this starts with you!
• Assist with visitor inquiries, checking in guests, and providing information about our awesome facilities and programs.
• Build lasting relationships with our regulars, going the extra mile with handwritten thank-you notes and personalized follow-ups.
• Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues.
• Work collaboratively with the Member Experience Director to assist in projects and identify areas of need throughout the summer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed