The Supervisor, Accounts Receivable provides leadership and operational oversight for the Accounts Receivable function, including Collections and Cash Application activities. The role is responsible for ensuring accurate and timely execution of daily AR operations, maintaining strong internal controls, and delivering consistent team performance. The Supervisor actively supports complex or escalated customer accounts and drives process improvements to enhance efficiency, accuracy, and compliance. What You'll Do: Provides direct supervision and leadership to assigned team(s) including, but not limited to: scheduling, workload distribution, coaching, performance management, and talent development Oversees daily AR operations, including cash application, invoice processing, credits, live check processing, and month-end close activities Ensures accuracy, timeliness, and compliance of AR operations with company policies, internal controls, and financial reporting requirements Monitors, analyzes, and reports on AR performance metrics; provide documentation and support for internal and external audits Reviews and approves customer credit limits and account write-offs within Delegation of Authority (DOA); escalate exceptions as needed Supports escalated accounts and complex customer situations to mitigate risk and protect company assets Prepares and manages term letters, final demand letters, and biweekly Over-Limit Reports Identifies and implements process improvements, including automation and efficiency initiatives Makes operational and credit decisions within defined DOA limits; recommend updates to policies and procedures Provides documentation and support for internal and external audits Identifies and implements process improvements, including streamlining and automation initiatives Ensures adherence to internal controls and financial policies Performs other duties as required and/or assigned May be required to travel up to 10%
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree