Supervisor, Biospecimen Management (Tues-Sat 8am-4:30pm)

Guardant Health•Redwood City, CA

1d•Hybrid

About The Position

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. Profile Summary: The Biospecimen Management (BSM) Supervisor is responsible for the general supervision of BSM personnel and the daily operations of the BSM workflows, which include clinical, pharma, research, and validation sample types. The BSM Supervisor may also perform sample receipt, accessioning, plasma isolation, and pooling, and recording samples sent for laboratory testing. In addition, the BSM Supervisor will be required to perform quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements. The nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to learn how to operate and troubleshoot multiple digital platforms, and being flexible with tasks and schedules. The BSM Supervisor must be able to lead and work with a team, as well as work independently.

Requirements

Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science or related field preferred
At least 3 years of related experience within a clinical laboratory, healthcare, or in the biotechnology industry strongly preferred
Previous supervisory or management experience preferred
Demonstrate a high level of competency when assisting in the pre-analytical sample processing steps
Ability to pipette and perform basic laboratory functions
Ability to proactively communicate consistently, clearly, and honestly
Strong computer skills and experience with laboratory information management systems (LIMS) required
Strong communicator with ability to maintain open communication with internal employees, managers and customers, as needed
Ability to provide and receive feedback in a constructive manner
Strong analysis and problem solving skills
Ability to prepare and maintain records and logs
Ability to prioritize tasks and drive results with a high emphasis on quality
Ability to analyze and solve basic issues
Ability to work independently and as part of a team

Responsibilities

Provide day-to-day supervision of BSM personnel
Responsible for the operation of the BSM pre-analytical laboratory including receiving, accessioning, and processing all incoming specimens
Responsible for monitoring laboratory performance, including analyzing laboratory data, and identifying areas for improvement
Coach and mentor Biorepository Associates and Specialists
Identify process improvement opportunities and present them to the Manager
Perform, review, and document laboratory quality control procedures
Operate and maintain laboratory equipment as needed
Recruit and train BSM staff
Ensure that personnel are qualified and competent to perform their duties and keep personnel files updated including training documentation and competency assessments
Represent BSM in cross-functional meetings
Maintain a productive, operational relationship with the IT and Enterprise Software departments to communicate ongoing modification requests
Work closely with the Clinical Operations Supervisors, Clinical Development, Clinical Trials team, and Client Services Department in developing efficiencies/processes between the functional areas to ensure that SOPs and best practices for each department are met
Perform administrative duties including but not limited to writing and reviewing employee performance evaluations, SOPs, protocols, clinical trial sample tracking, and equipment maintenance forms
Maintain stringent standards for quality; identify and report any issues which might adversely impact the quality of test results and/or employee safety
Responsible for ensuring that laboratory operations are conducted in a safe manner, including implementing safety procedures and maintaining a safe work environment
Support department projects and goals
Document all corrective actions are taken when test systems deviate from the laboratory’s established performance specifications
Assist with internal audits and inspection preparation, as needed
Report all concerns of test quality and/or safety to a Manager or Safety Officer
Perform other miscellaneous duties as assigned