Supervisor, Care Coordination

Viva Health • Birmingham, AL

27d • Hybrid

About The Position

VIVA HEALTH, ranked one of the Best Places to Work by Modern Healthcare, has an amazing opportunity for a Supervisor, Care Coordination in Birmingham, AL! The Supervisor, Care Coordination will supervise the day-to-day operations of a team of employees and will support staff by providing operational oversight and clear objectives and goals for the department. This position is responsible for caseload reviews and supervisory visits for the team. This position is also responsible for visiting provider offices to develop partnerships with providers and office staff. This position will carry a partial caseload as needed. This position is responsible for ensuring employees have supplies and other resources needed for the team to perform essential job functions. This position will travel to locations within the relevant service area through a reliable means of transportation insured following Company policy. This position has occasional work-from-home opportunities.

Requirements

• Degree in nursing from an accredited program of professional nursing
• Three years of experience in medical or behavioral health case management
• Current RN license in good standing with the State of Alabama Board
• Valid driver's license in good standing
• May require significant face-to-face member contact with duties regularly performed away from the principal place of business
• Willing to submit to vaccine testing and screening
• Ability to manage and direct staff in a positive and effective manner
• Demonstrate excellent oral and written communication skills as well as a thorough knowledge of medical terminology
• Working knowledge of health-related service delivery systems
• Ability to analyze varied environmental factors concerning recipients’ well-being
• Highly motivated, goal-oriented, and willing to work to satisfy department goals when required
• Ability to be flexible and accommodate shifting priorities
• Ability to perform day-to-day responsibilities with minimal supervision, exercise independent judgment, and maintain confidentiality
• Strong presentation skills
• Basic computer skills

Nice To Haves

• BSN
• Five years of experience in medical case management
• Current RN license in good standing with the State of Alabama Board
• Certified Case Manager
• Proficient in the use of Microsoft Office Suite of products such as Word, Excel, and PowerPoint

Responsibilities

• Supervise the day-to-day operations of a team of employees
• Support staff by providing operational oversight and clear objectives and goals for the department
• Caseload reviews and supervisory visits for the team
• Visiting provider offices to develop partnerships with providers and office staff
• Carry a partial caseload as needed
• Ensuring employees have supplies and other resources needed for the team to perform essential job functions
• Travel to locations within the relevant service area through a reliable means of transportation insured following Company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees