Supervisor Centralized Staffing– Physician Office Float Pool – Richmond

Bon Secours Mercy Health • Richmond, VA

18h

About The Position

The Supervisor Centralized Staffing assists the Manager Medical Group Operations with oversight and direction for medical group centralized staffing services to include , clinical and administrative float pool staff.. This position will serve as frontline supervision of their assigned centralized services team .

Requirements

• Associates (required)
• 3 years of recent experience in medical office setting (required)

Nice To Haves

• Bachelors (preferred)
• Previous experience and knowledge of clinical ambulatory workflows (preferred)
• Previous experience and knowledge of front-office including patient registration, appointment scheduling, referrals, prior authorizations, and/or medical record document scanning (preferred)
• 1 year of leadership experience as a lead, supervisor, or coordinator (preferred)
• Licensed Practical Nurse (preferred)
• EPIC Electronic Health Record (preferred)

Responsibilities

• Collaborates with the Manager Medical Group Operations to develop centralized staffing processes and align teams with medical group priorities.
• Develops and maintains key processes centralized services of the medical group.
• Assists in selection of personnel for hire and promotion
• Trains new staff on centralized services process and apply corrective action for those deviating from standard processes.
• Acts as front-line supervisor for direct reports - responds proactively to employee needs and concerns; manages personnel conflicts
• Serves as liaison and subject matter expert on centralized services.
• Effectively communicates with and responds to key stakeholders in the medical group (i.e practice managers, physicians, RPAs, and directors).
• Provides staff support for centralized services.
• Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree