Supervisor-Clinic RN - Almara Women's Health

Revo Health • Edina, MN

16h

About The Position

The Clinic Supervisor RN is responsible for managing the day-to-day operations of assigned clinic responsibilities, ensuring excellent patient service and delivery of care. This is a full-time position working Monday-Friday 8:00am-4:30pm, flexible based upon business need. Main Office: Edina with some travel to Maple Grove Oversight of both clinics - Triage Dept, Lab Dept, Surgery Scheduling Department. Works closely with all departments and management. Almara Women's Health is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

• Bachelor's degree in related field preferred
• Minimum of 1 year supervisory/leadership experience.
• Healthcare setting preferred.
• Working knowledge of all applicable laws, regulations, and guidelines
• Ability to: Comply with company policies, procedures, practices, and business ethics guidelines.
• Ability to: Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Ability to: Demonstrate prompt and reliable attendance.
• Ability to: Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.
• Ability to: Prioritize workload effectively.
• Ability to: Communicate respectfully and professionally in face-to-face, phone and email interactions.
• Ability to: Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Responsibilities

• Operate as a liaison between leadership and clinic staff to ensure quality and efficiency of patient service.
• Communicate and partner with Revo departments as needed
• Resource to staff and physicians related to IT, EMR and PM.
• Communicate and train existing staff on updates and new process change including EMR and PM
• Resolve patient complaints and concerns in a quick and efficient manner to provide a high level of patient satisfaction and quality service.
• Provide backup support for Supervisors/Leads when issues arise with illness, job position changes and leaves.
• Effectively recruit, train, manage, and retain employees
• Responsible for the coordination of the weekly clinic schedules including staffing and providers for appropriate patient access.
• Conduct frequent, timely, and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely, accurately and completely with others, as needed
• Conduct annual reviews of direct reports, including determination of any relevant compensation adjustments
• Complete all payroll processes as needed in HRIS, including leave of absences, time off requests, job changes, department transfers, terminations, etc.
• Occasionally participate in community functions relating to OGA outreach events throughout the year.
• Any and all other duties as assigned

Benefits

• Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
• All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager