Supervisor Customs & Compliance

Oriental Trading Company•Omaha, NE

About The Position

As our Supervisor Customs & Compliance, you will be responsible for conducting customs business in accordance with the following: ensuring compliance with all Customs requirements and managing, directing and maintaining overall customs related compliance procedures for both imported and exported products. You will also be responsible for reviewing, auditing, and consolidating imported shipments as well as seeking and implementing cost savings or value-added opportunities within the Customs and Merchandising department. Though primarily allocated to the OTC business, this position is also accountable to MindWare, and SmileMakers. The assignment of the percentage of time allotted to each business may be modified by the company in its discretion to meet business needs.

Requirements

Strong oral and written communication skills
Strong analytical and financial skills required
Excellent customer service skills
Product knowledge and familiarity with production and fulfillment processes
Effective knowledge of Word, Power Point, Excel, and Access
Able to safeguard confidential information on a daily basis
Bachelor’s degree, preferably in a Logistics discipline, or equivalent combination of education and experience
Licensed Customs Broker License
Minimum three years experience with US Custom Compliance
Minimum two years experience in high volume distribution or fulfillment environments
Experience in negotiations and cost analysis
Previous experience managing a team
Able to perform the functions of the job in a safe manner

Responsibilities

Manages all inbound and outbound shipment Customs compliance
Trains, develops and manages Customs team
Directs, coaches and mentors staff to ensure engagement and productivity levels are maintained; provides regular and consistent feedback and communication throughout the year and during goal setting and follow-up sessions and performance reviews
Audits and approves all invoices related to imports and exports
Manages Customs Team work to achieve Customs and departmental requirement
Maintain current C-TPAT certification
Maintain and enhance SOPs as required in the C-TPAT profile
Develops and implements appropriate policies, strategies, and procedures to ensure the company’s Customs compliance, both for Imports and Exports
Remains current on and communicates all new or revised US import and export regulatory requirements to ensure continued company compliance
Builds strong working relationships with the local US Customs officers
Interfaces with US Government agencies involved in import/export regulations
Assists these agencies with requests for information or investigations in a factual and timely manner
Maintains record keeping processes and archives of entry records
Ensures data integrity as related to tariff classification, country of origin, and value information declared to US Customs
Conducts internal audits to ensure import and export compliance
Communicates company policy, changes, goals and expectations to direct reports
Develops, implements and maintains Standard Operating Procedures and Compliance Procedures for the Customs department
Prepares proposals on recommended initiatives and manages the implementation of the initiative, overseeing the efforts of internal OTC staff and external support
Resolves issues related to imports and communicates to leadership
Provides periodic updates around key performance metrics and industry trends to executive management
Supports Finance, and other operations as necessary, in data gathering and analysis
Collaborates among colleagues, contractors and other divisional managers as required to assess and effectively implement cross-divisional improvements
Maintains regular and predictable attendance
Abides by all policies and procedures of Oriental Trading Company
Must be able to attend face to face meetings on short or little advance notice
Work requires in-person collaboration among colleagues and contractors
Submits requisitions for import supplies and equipment to management for approval
Performs other duties as assigned