Supervisor Housekeeping

Hilton Grand Vacations•Orlando, FL

23d

About The Position

We are excited to invite you to join our amazing team at Grand Beach. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is on our culture of putting people first. Located directly on Lake Bryan, our hidden gem offers exciting employment opportunities and growth potential. Our resort has the exciting opportunity to help our guests have an exceptional vacation and create unforgettable memories while growing and developing in our hospitality career. There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the versatile and resourceful people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today. Why do team members like working for us: Competitive base pay Daily Pay- get your earned pay anytime before payday Recognition Programs and Rewards Discounted hotel rates 401(k) program with company match. Generous Paid Time Off and Paid Sick Days Employee stock purchase program Tuition reimbursement programs Numerous learning and advancement opportunities and more As a Housekeeping Supervisor , you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees Maintain room inventory timely and efficiently for the Front Desk Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness Displays professional image at all times through appearance, dress, and conduct Ensures hotel complies with all federal, state, and local laws, including OSHA Maintain compliance with both company policies and procedures. Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests. Perform other duties as assigned by management.

Requirements

High School Diploma/GED
1-3 years of related experience
Basic computer skills
Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

Nice To Haves

CPR/First Aid
2+ years of Supervisory experience
Prior housekeeping experience in hospitality industry
Bilingual

Responsibilities

Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
Maintain room inventory timely and efficiently for the Front Desk
Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
Responds quickly to guest requests in a friendly manner.
Follows up to ensure guest happiness
Displays professional image at all times through appearance, dress, and conduct
Ensures hotel complies with all federal, state, and local laws, including OSHA
Maintain compliance with both company policies and procedures.
Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests.
Perform other duties as assigned by management.