Supervisor, Inbound Operations
About The Position
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. Your role at Sephora... It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' beauty obsessions. That’s where our operations team comes in, to keep our stores and our customers looking beautiful and being their best. As our Operations Supervisor, you are accountable for the day-to-day operation of a department within the Distribution Center. The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping.
Requirements
- Prior equivalent work experience 3 – 5 years in a high-tech distribution center operations capacity
- At least 2 years of people leadership experience.
- Strong communication skills, ability to multitask, and comfortability with computer/store systems
- Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
- Flexible availability to work nights, overnights, weekends, early mornings and holidays as needed.
- Consistent and reliable attendance
- Ability to lift and carry up to 50 pounds, bend/stretch to move product, stand/walk the floor for entire shift.
Responsibilities
- Supporting Operational Excellence. Spending approximately 75% of your time on the operational floor, you will inspire and engage with associates, coaching, teaching, developing and providing performance feedback. You will identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up. You will drive results by setting and clearly communicating expectations for team members regarding expected productivity results. This includes direct supervision to a team of skilled employees, including temporary agency employees working in the department(s).
- Cultivate Creativity & Disruptiveness. Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve. Shows collaboration and builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making and resolving issues as they arise.
- Engages and Inspires. Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns. Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job-related activities and providing timely feedback on necessary action plans. Ensure a safe environment for the team by driving safety strategies, recognition and accountability.
- Demonstrate our Sephora values. Grow Together, Win Together; Imagine Fearlessly and Make it Happen; Inspire, Uplift, and Create; Lead with Passion and Heart; and Welcome All to the World of Beauty.
Benefits
- Caring Community. Thrive in a supportive, teams-driven environment where you’re valued, connected, and empowered. Our leadership ensures you have the guidance and encouragement needed to flourish in a fast-paced DC role.
- Fulfilling Path. As our business grows, so does the opportunity to join us full-time. Your passion, performance and presence could lead to a rewarding Sephora career.
- Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.
- Balance. Recharge and reconnect! Enjoy fun culture moments that bring our team together – like group led stretches, BBQs, and special dress-up days – to keep you energized and connected.
- Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services.
- Support. Join a team that truly cares with our Employee Assistance Program or EAP.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
