Supervisor, Lifesaving Programs - Dogtown

Best Friends • Kanab, UT

16h • $58,000 - $70,000 • Onsite

About The Position

Lifesaving Programs Supervisor are responsible for conducting and overseeing the daily functions, and growth of lifesaving programs as well as performing hands-on lifesaving work with and within partner shelters to help them achieve no-kill status. This position plays a direct role in achieving Dogtown’s divisional OGSP lifesaving goals in the Mountain West Region. Supervisor acts with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society’s no-kill mission and organizational success. Lifesaving Programs Supervisor work under the guidance of the Dogtown Manager. We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it’s how we generate and respond to change, it’s how we plan and make decisions, it’s how we do what we do.

Requirements

• Minimum of 1 year of experience working with dogs in an animal sheltering, animal behavior, or veterinary setting is required.
• Ability to work with, leash, kennel, walk, and handle all dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs.
• Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process.
• Strong communications skills, presentation experience with the ability to professionally advocate Best Friends’ position on issues.
• Resourceful, get-it-done attitude; an initiative to assist in any area or process; problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until goals are achieved.
• Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.
• Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands.
• Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.
• Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
• Work at a computer or driving a car for extended periods of time with repetitive typing, sitting, arm, and hand motion.
• Work indoors and outdoors in a variety of weather conditions including extreme heat and cold.
• Exposure to dogs, cats, and other animals of all sizes, temperaments, and medical status.
• Valid driver's license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed.
• Daily hours and days of the week may vary according to the needs of the department schedule; the position includes weekends, nights, and holiday work.
• Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

Nice To Haves

• Experience in leading teams or managing people preferred but not required.
• Bilingual or multi-lingual skills preferred but not required

Responsibilities

• Lead teams, programs, and/or facilities and promote lifesaving and care objectives throughout the department; oversee, coordinate, and conduct day-to-day lifesaving program activities including animal flow, intakes, foster, transfer, and other activities; contribute to strategies for operational efficiency, superior customer service and increased lifesaving.
• Identify foster recruitment, engagement and retention opportunities to help expand Best Friends lifesaving capacity; introduce, recruit, and engage with local organizations, individuals, and stakeholders to develop and maintain mutually beneficial relationships; implement Best Friends engagement and advocacy strategies; support strategies through communications, events/meetings, social media or other methods.
• Serve as a care provider alongside team members, and liaison between Dogtown and other departments, ensuring all department objectives for care, and health and behavior monitoring, as established by leadership, are met.
• Provide support, training, and performance feedback; participate in performance conversations; support hiring and onboarding; ensure teams meet expectations for Best Friends’ program requirements and procedures; support teams so that each person achieves their fullest potential as contributors to Best Friends mission and goals.
• Maintain a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions.
• Treat people around you as our most valuable resource by leading with compassion and kindness in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback. You are responsible and accountable for the culture of your team.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees