Supervisor Patient Accounts

Saint Luke's Health System • Kansas City, MO

11d

About The Position

The Patient Accounts Supervisor is responsible for overseeing the daily operations of a designated section within the Patient Accounts Department. This role partners closely with the Patient Accounts Manager to provide leadership, guidance, and operational support to the Patient Accounting team. The Supervisor promotes a culture of accountability, collaboration, and excellent customer service while ensuring efficient revenue cycle processes and effective management of accounts receivable. The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes Are you interested in staying up to date on openings at Saint Luke’s Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details. Saint Luke’s Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply. http://www.myworkday.com/saintlukes/d/task/1422$1011.htmld

Requirements

• Applicable Experience: 2 years
• Associate Degree
• 3 years' experience with hospital or physician review cycle experience with claims, follow up, denials, payment variance, payment posting, or customer service and experience in team leadership roles may be substituted in lieu of Associate's Degree

Responsibilities

• Supervise the daily operations of a designated Patient Accounts team to ensure productivity, accuracy, and timely completion of work
• Provide leadership, coaching, and support to Patient Accounting staff while fostering a positive, service-oriented team environment
• Partner with the Patient Accounts Manager to implement departmental goals, priorities, and performance standards
• Monitor accounts receivable performance and ensure effective management of outstanding balances
• Promote high standards of customer service when interacting with patients, internal departments, and external stakeholders
• Assist in training, mentoring, and performance development of team members
• Ensure adherence to organizational policies, regulatory requirements, and revenue cycle best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree