Supervisor, Risk Adjustment

Harbor Health
2dRemote

About The Position

The Supervisor, Risk Adjustment leads day-to-day operations across Harbor Health's risk adjustment program, spanning HCC coding quality, risk adjustment retrieval campaigns, and vendor/delegated entity oversight. This is a hands-on team lead role — you'll be the connective tissue between our coders, analysts, and external partners, ensuring our risk adjustment program is accurate, compliant, and continuously improving. This role reports to the Senior Director, Risk Adjustment & Performance and is a key contributor to Harbor Health's ACA/IFP and Medicare Advantage risk adjustment strategy.

Requirements

  • 5+ years of experience in risk adjustment, with at least 1–2 years in a lead or supervisory capacity
  • Deep working knowledge of risk adjustment coding (CMS-HCC & HHS-HCC models), risk adjustment methodology, and ACA/IFP or Medicare Advantage program requirements
  • Familiarity with risk adjustment analytics, reporting tools, and data validation workflows
  • Strong vendor management skills and comfort working with delegated entities
  • Excellent organizational skills and the ability to manage multiple priorities in a remote environment
  • Clear, professional communication — you're comfortable presenting data and updates to cross-functional stakeholders

Nice To Haves

  • CRC, CPC, or equivalent coding credential preferred

Responsibilities

  • HCC Coding Oversight
  • Supervise and support a team of risk adjustment coders, providing guidance on diagnostic coding accuracy and compliance with CMS or HHS guidelines
  • Conduct or coordinate coding audits, identify gaps, and implement education and remediation plans
  • Serve as a coding subject matter expert and escalation point for complex clinical documentation questions
  • Vendor & Delegated Entity Management
  • Manage relationships with retrospective chart review vendors, coding vendors, and other delegated partners
  • Ensure vendor performance meets contractual and regulatory standards; conduct regular performance reviews
  • Coordinate on-site and remote chart retrieval activities to support annual encounter submissions
  • Team Leadership
  • Supervise, mentor, and develop risk adjustment coding staff; support hiring, onboarding, and performance management
  • Review, develop, and/or modify procedures, performance expectations, systems, and protocols for prospective, concurrent and retrospective coding operations
  • Foster a culture of accuracy, accountability, and continuous improvement within the team
  • Collaborate closely with Clinical, Health Plan Operations, Compliance, and Analytics teams

Benefits

  • Harbor Health offers a competitive salary commensurate with experience, along with a comprehensive benefits package including medical, dental, vision, 401(k), generous PTO, and more.
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