Supervisor

Lewis Services•Longview, TX

About The Position

Join a Company That Grows People At Lewis, we’re not just trimming trees — we’re building a future. As the second-largest utility vegetation management company in North America and a proud employee-owned business, we believe every person on our team matters. When you join Lewis, you're not just taking a job — you're investing in your future. Why You’ll Love It Here Experience the great outdoors while working in nature, not stuck behind a desk! Elevate your career with us — we prioritize training and internal promotions! Join a vibrant team that champions safety, values your feedback, and fosters a strong sense of camaraderie! Shape your future with us through our fantastic Employee Stock Ownership Plan (ESOP)! Some of the most important characteristics of a Lewis Services Supervisor I is a desire to learn, an ability to adapt, and a commitment to engage in safe, constructive interactions with the public and lead staff with support. You are accountable for advancing a culture of safety and excellence while providing quality and value to our customers and clients.

Requirements

Minimum of 3 years of experience as a General Foremen or related experience.
Have a safety champion attitude.
Must have a valid drivers license.
Strong verbal and written communication skills.
Capable of reviewing and preparing estimates for fixed price lump-sum bids.
Basic and practicable technology knowledge including E-mail, Microsoft Office, and Smartphones.
Able and willing to travel via ground or air transportation. Emergencies may require extended out of town stay.
IF REQUIRED by Territory: Must have ISA Certified Arborist and/or ISA Utility Specialist Certification and/or ISA Certified Tree Worker after one year of employment with support of the company.

Nice To Haves

Bi-lingual (Spanish) would be a plus.
Prior customer service experience.
Ability to identify local tree species.
Ability to learn new programs.
QA/QC assessment experience.
Demonstrated leadership and project management skills.

Responsibilities

Accountable for the operational results of General Foremen reporting to you and their crews.
Schedule weekly crew visits with General Foreman, developing them in project management, safety leadership, reviewing underperforming jobs to develop and action plan, etc.
Implement the Corporate Safety Program within your GF workgroups (training sessions, tailgate meetings, award programs, etc.) and hold your GFs accountable for its success.
Work with General Foremen and Corporate Safety investigating and settling accident claims quickly, efficiently, and responsibly.
Ensure high quality arboricultural work is being performed at all times through the QA/QC process.
Ensure equipment repairs, preventative maintenance, and purchasing procedures are followed.
Create and implement a communication cadence with existing customers, focused on customer satisfaction, retention, and development.
Ensure compliance with all customers’ contract specifications and requirements.
Maintain open communication with Division Manager on all area operational activities.
Foster relationships with potential customers as assigned by the Regional Vice President or Division Manager.
Understand and administer all company policies and procedures.
Attend internal and external training courses.
Perform all other duties assigned by the Division Manager or Regional Vice President.
Model all Leadership in Action (LIA) principles within area of responsibility, while developing and holding GFs accountable.
Overall responsible for the professional growth, development, and success of each GF that reports to you.
Ability to use the job costing reports to identify operation issues (efficiency, planning, etc.), cost control issues, and trends to improve the business.