Supervisor Gordon Ramsay

Caesars Entertainment•Danville, VA

About The Position

ESSENTIAL JOB FUNCTIONS: Supervise and coordinate all FOH Oversee guest services and resolve issues Ensure a high quality of customer service and guest relations Train and manage FOH/Bar personnel Adhere to all safety and sanitation regulation Motivate staff to ensure highest level of energy and sales Excellent leadership skills with the ability to motivate and inspire a team Oversee alcohol ordering, pricing and bar inventory on daily/weekly basis Hire, train and develop FOH/bar staff Ensure all alcohol policy and procedures are adhered to Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Creating effective schedules and quickly resolving conflicts to ensure that restaurant is well staffed during peak hours. Hold weekly staff meeting to resolve issues. Work with owners as a partnership on all aspects of business Strong knowledge of food production, kitchen management, and the food industry Proven track record in delivering exceptional customer service Strong organizational and multitasking abilities

Requirements

Work requires effective communication in English, both verbal and written form in a professional manner.
Must present a neat and professional appearance.
Work requires flexibility to work various shifts, including nights, weekends, and holidays.
Work requires visual abilities needed to safely operate motorized equipment.
Work requires attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be able to obtain a required Virginia Lottery Non-Gaming License.
Must be able to obtain a Virginia ABC MART Certification.

Nice To Haves

ServSafe Certification preferred.

Responsibilities

Supervise and coordinate all FOH
Oversee guest services and resolve issues
Ensure a high quality of customer service and guest relations
Train and manage FOH/Bar personnel
Adhere to all safety and sanitation regulation
Motivate staff to ensure highest level of energy and sales
Oversee alcohol ordering, pricing and bar inventory on daily/weekly basis
Hire, train and develop FOH/bar staff
Ensure all alcohol policy and procedures are adhered to
Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals
Creating effective schedules and quickly resolving conflicts to ensure that restaurant is well staffed during peak hours
Hold weekly staff meeting to resolve issues
Work with owners as a partnership on all aspects of business