OCJ - Supervisory Case Coordinator (CCLAHD)

Circuit Court of Cook County, Illinois•Chicago, IL

About The Position

This position is responsible for performing case coordination for the CCLAHD Court operations, including the Early Resolution Program (ERP) case call for eviction cases and the Mortgage Foreclosure Mediation Program (MFMP), which are high volume, fast-paced environments requiring communication with the Court, litigants, and service providers for CCLAHD in a remote court environment.

Requirements

Bachelor’s degree from an accredited college.
Understanding of the courts and the court process.
Strong attention to detail.
Effective and demonstrated facilitation skills.
Strong project management skills.
Ability to work well in a fast-paced and high-volume environment.
Familiarity and proficiency with Zoom management and operation and strong comfort level with technology generally.
Strong oral and written communication skills.
Excellent organizational abilities.
Effective multi-tasker.
Ability to work well with others and integrate with legal and non-legal personnel, including case managers, court clerks, self-represented litigants, attorneys, and judges.
This position requires a pre-employment drug screening and criminal background check.
Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment.
All offers of employment are contingent upon successful completion of all required screening criteria.

Nice To Haves

Preference may be given to candidates with a J.D. or paralegal certificate, or individuals with strong experience in supervising staff, or other qualifications including 2 or more years of court experience, strong experience in evictions or foreclosure, and/or bilingual capability in Spanish or Polish.

Responsibilities

Supervise up to seven (7) case coordinators and report to the Court Administrator overseeing CCLAHD operations.
Screening cases as litigants and attorneys come into the zoom court call and referring them to the appropriate zoom breakout rooms (clerk, judge, ERP case manager, or MFMP resources);
Tracking and managing court call and communicating with the clerk and the court about all referrals made as well as any no-shows;
Communicating with the Center for Conflict Resolution (CCR) case managers about referrals made;
Communicating with judges about all referrals made back to the judge;
Assist with other miscellaneous matters as required by the judge/supervisor;
Maintain confidentiality while performing duties.