Supplier Performance Manager I

Nabors•Houston, TX

About The Position

Global Supplier Performance Manager is responsible for driving a structured supplier governance and performance program across our global supply base. This role leads supplier performance management through robust KPIs, evaluations, QBR enablement, corrective action tracking, and escalation management, delivering measurable improvements in quality, delivery, cost performance, compliance, and ESG outcomes. The position partners with Sourcing/Category Managers, QHSE, Legal, Compliance, and the Vendor Master/ERP owner to define and continuously improve the global supplier management framework, including governance standards, supplier segmentation, risk/quality/compliance controls, audit readiness, and data-driven decisioning. As the primary liaison for internal audit coordination and critical supplier onsite assessment governance, this role standardizes supplier management processes globally, builds organizational capability through training, and drives continuous improvement initiatives with strategic suppliers.

Requirements

Bachelor’s degree in business administration, Supply Chain Management, Engineering, or related fields.
At least 7-12 years’ work experience in procurement, purchasing management or related field with 2-5 years of supervisory experience.
Strong knowledge of supplier audits, corrective actions, and continuous improvement tools (Lean, Six Sigma, Kaizen).
Proven experience implementing ESG initiatives within supply chain operations.
Excellent analytical skills with proficiency in data analysis and reporting tools (Excel, Power BI, etc.).
Familiarity with ERP systems (e.g., SAP, Oracle) and supplier management platforms.
Exceptional interpersonal and stakeholder management skills.
Ability to travel for supplier audits and performance reviews.
Demonstrate strong business judgement, integrity, financial acumen, and project management.
Exhibits a strong intellectual curiosity that challenges assumptions, pushes boundaries, and exhibits intrinsic motivation to explore new solutions.
Strong problem-solving abilities and resilience under pressure.
Excellent analytical and critical thinking skills, with the ability to analyze complex data and make informed decisions.
Excellent teamwork and collaboration skills; strong listening skills; naturally inclusive decision-making environments.
Excellent communication skills, including written, verbal, and presentation skills.
Solid understanding of procurement best practices, supply chain management principles, and relevant regulatory requirements.
Must be able to establish and maintain good working relationships with team, management, and departments.
Excellent time management skills.
Initiative-taker with ability to work with minimal supervision and manage multiple projects simultaneously.
Make decisions that accurately reflect company policy.

Nice To Haves

Master’s degree preferred.
Extensive experience audits, quality, supplier performance and metrics.
Experience in an energy services business, preferably oil and gas drilling or closely related industry.
Excellent Oracle, Microsoft Office (Microsoft Word and MS Excel).
Knowledge of international procurement practices and its financial effects.
Excellent cross-functional leadership skills with the ability to challenge the status quo and make complex decisions.
Proven ability to build credibility and secure buy-in from internal and external stakeholders.
Demonstrated experience in managing world-class sales and operational planning.
Skilled in strategic sourcing, supplier relations, and influencing across business lines.
Excellent background in finance and deep understanding of purchasing, materials management, and the energy industry, including suppliers, customers, and competitors.

Responsibilities

Supplier Onboarding Governance (ERP Activation): Coordinate the design and implementation of a robust supplier onboarding workflow, aligning Procurement, Legal, QHSE, Compliance, and the Vendor Master/ERP owner to ensure contract validation, risk screening, quality requirements, and performance expectations are met prior to supplier activation.
Vendor Master Rules & Governance (Cross-Functional): Partner with the Vendor Master owner to define and continuously improve the governance rules for vendor creation/updates/extensions/deactivation and periodic re-evaluation, ensuring supplier records remain aligned to contracts (MSA/SOW/pricing), legal entity/terms/tax/documentation, and required risk, quality, compliance, and ESG controls (sanctions/ethics, insurance, certifications), including renewal/expiration monitoring and cleanup criteria (duplicates/inactive/non-compliant).
Supplier Evaluations & QBR Enablement: Partner with Sourcing/Category Managers to evaluate suppliers and run QBRs using linked Vendor Master + performance data (KPIs, outcomes, corrective actions) to drive segmentation, governance decisions, escalations, and measurable improvement plans.
Critical Supplier Program & Onsite Assessments (QHSE): Lead ongoing coordination with QHSE to maintain and continuously refine the definition of critical suppliers and the criteria/governance for onsite supplier assessments, ensuring alignment to risk, quality, operational criticality, and compliance requirements.
Process & Procedure Ownership: Define, document, and maintain all processes and procedures related to global supply chain management, supplier performance, audits, and reviews, ensuring cross-functional alignment and global standardization.
Internal Audit Management: Serve as the primary liaison between internal audit and supply chain, coordinating with business units and countries, and managing the internal audit process.
ESG Integration: Embed ESG principles into supplier management, with a focus on monitoring and reporting environmental impact, social responsibility, ethical practices, and governance compliance.
Cross-Functional Collaboration: Partner with Procurement, Quality, Operations, Sustainability, and Legal teams to ensure cohesive and effective supplier management strategies.
Training & Capability Building: Lead internal training on supplier performance management and best practices; serve as the internal subject matter expert.
Escalation & Issue Resolution: Act as the primary escalation point for critical supplier performance issues, ensuring prompt resolution and sustained improvement.
Supplier Development: Track key supplier performance and collaborate with Sourcing Managers to implement improvement strategies, enhancing service levels and contract compliance.