Supplier Quality Engineer

ZOLL MedicalChelmsford, MA
1d$81,200 - $110,000

About The Position

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! The Supplier Quality Engineer is responsible for overall quality performance and compliance of suppliers. This position is tasked with leading supplier improvement and supplier development activities to ensure suppliers have excellent measurement system capability, process capability, and process controls. This position will support the development of the long term vision for supplier quality ZOLL and will execute the tactical plans to support this vision. Responsible for supplier quality performance and risk reduction within the supply chain. Along with commodity management, is responsible to qualify and manage suppliers to maximize the net value of the supply chain network. Responsible for measuring and reporting supplier performance metrics and driving supplier improvements. Responsible to ensure that process and quality improvements are executed and aligned with the supply base and internally within QA and Procurement. Develops and implements systems and processes for supplier management that are in compliance with corporate policies, FDA QSR, ISO 13485:2003 and other quality requirements, regulations and standards. Responsible to identify improvement opportunities in the supply chain network, or with internal processes, and to make continuous improvements. Remain current on commodity and economic market conditions and take proactive measures to protect supply and improve net value of the supply chain network. Key participant in supplier strategic business reviews. Work directly with suppliers to dramatically improve overall part quality. Drive improvements to their overall quality systems. Drive issue resolution with suppliers, Quality, Engineering, and Production/Service. Drive department projects such as reducing the need for incoming inspections, vendor to stock improvement, and electronic certificates of compliance. Travel to supplier facilities to review and enhance their effectiveness and capabilities. Issue supplier audit reports and follow-up on supplier actions to satisfactory completion. Provide leadership in the investigation of supplier and/or component performance issues, including corrective and preventive actions and driving continuous improvements. Manage supplier audits and resulting Supplier Corrective Action activities. Responsible for continuous improvement and cost savings activities as determined in goals and objectives. Work with all groups within the organization to ensure business objectives are being met. Other duties as assigned.

Requirements

  • Bachelor's Degree in Engineering or technical field required and MBA/MS preferred
  • 5+ years relevant experience in supplier quality, quality, engineering, or manufacturing with a proven record of achievement.
  • Experience with quality management systems and standards.
  • Must have excellent verbal and written communication skills to communicate technical information with others both internal and external to organization.
  • Basic knowledge of various manufacturing process, emphasis on electronics and mechanical assembly operations.
  • Ability to read and interpret electrical and mechanical drawings, prints, and specifications.
  • Proficient with Microsoft Office software, Word, Excel, PowerPoint.
  • Working knowledge of statistical analysis tools with a focus on measurement systems capability, process capability, Design of Experiments (DOE) and process control.
  • Must be resourceful and independent.
  • Ability and willingness to travel up to thirty percent, including international travel.
  • Behavioral: Highly-motivated team contributor, sets a ‘high-bar’ of achievement for self and others, works outside of functional ‘boundaries’ for the betterment of the company, actively collaborates and builds trust with people, makes and keeps commitments, keeps stakeholders informed, delivers results.

Nice To Haves

  • Lead Auditor Certification a plus
  • Six Sigma Greenbelt a plus

Responsibilities

  • Responsible for supplier quality performance and risk reduction within the supply chain.
  • Along with commodity management, is responsible to qualify and manage suppliers to maximize the net value of the supply chain network.
  • Responsible for measuring and reporting supplier performance metrics and driving supplier improvements.
  • Responsible to ensure that process and quality improvements are executed and aligned with the supply base and internally within QA and Procurement.
  • Develops and implements systems and processes for supplier management that are in compliance with corporate policies, FDA QSR, ISO 13485:2003 and other quality requirements, regulations and standards.
  • Responsible to identify improvement opportunities in the supply chain network, or with internal processes, and to make continuous improvements.
  • Remain current on commodity and economic market conditions and take proactive measures to protect supply and improve net value of the supply chain network.
  • Key participant in supplier strategic business reviews.
  • Work directly with suppliers to dramatically improve overall part quality.
  • Drive improvements to their overall quality systems.
  • Drive issue resolution with suppliers, Quality, Engineering, and Production/Service.
  • Drive department projects such as reducing the need for incoming inspections, vendor to stock improvement, and electronic certificates of compliance.
  • Travel to supplier facilities to review and enhance their effectiveness and capabilities.
  • Issue supplier audit reports and follow-up on supplier actions to satisfactory completion.
  • Provide leadership in the investigation of supplier and/or component performance issues, including corrective and preventive actions and driving continuous improvements.
  • Manage supplier audits and resulting Supplier Corrective Action activities.
  • Responsible for continuous improvement and cost savings activities as determined in goals and objectives.
  • Work with all groups within the organization to ensure business objectives are being met.
  • Other duties as assigned.
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